Hi,
recently I installed 3 Hikvision DS-2CD3145 on a site (indonesia) using a 4G router.
I discovered the ISP operator (XL 4G aviata) is using NAT on his network.
I open port on router, make translation using port to access to the cams. But it did not work properly.
So I decided to use HIK Connect to manage the cams. At this point, I'm able to see the video stream, to know which firmware and if the cam are online, but I can't make a remote configuration... I tried with iVMS 4200 (last version) and Hik Connect (Android version), anyway I have video stream but no access to the remote configuration. I'm going crazy... Do you have any idea about the problem (uPNP, DHCP, and ports are configurated on Cam)
Many thanks for any help
BR
Sebastien
recently I installed 3 Hikvision DS-2CD3145 on a site (indonesia) using a 4G router.
I discovered the ISP operator (XL 4G aviata) is using NAT on his network.
I open port on router, make translation using port to access to the cams. But it did not work properly.
So I decided to use HIK Connect to manage the cams. At this point, I'm able to see the video stream, to know which firmware and if the cam are online, but I can't make a remote configuration... I tried with iVMS 4200 (last version) and Hik Connect (Android version), anyway I have video stream but no access to the remote configuration. I'm going crazy... Do you have any idea about the problem (uPNP, DHCP, and ports are configurated on Cam)
Many thanks for any help
BR
Sebastien