Hi all, trying to figure out the latest firmware and specifically which package to use for this camera.
Product details: DS-2CV2Q21FD-IW
It's sold in the US, EU & Asia, however, it's an EOL model.
Current details off the web interface:
Model DS-2CV2Q21FD-IW
Firmware Version V5.5.101 build 210630
Looks to be an E6 model
The EU download portal has a few firmwares available https://www.hikvisioneurope.com/eu/portal/?dir=portal/Technical Materials/00 Network Camera/00 Product Firmware/E6 platform [Wi-Fi (B) model, 2421]
I specifically tried V5.5.803 210817, because it lists the exact camera model in the readme file and looks to be the latest build, though their numbering is sometimes weird to me.
What's the difference between IPCG, IPCK & IPCTC?
*update* I've tried IPCG and IPCTC firmware files and have the same issue.
I unpacked the file, put it in C:\ (as many have suggested). I used MS Edge (and tried Chrome) because there's no more IE available...I also tried using the file from the Downloads folder in Windows.
I get the error: Status - The type of upgrade file mismatches.
I've done upgrades for my other Hikvision cameras before, not sure what I'm doing wrong here.
Is the firmware I'm trying to load older? I wouldn't think so based on the version number and build number...
Related thread from another member: i need firmware ds-2cv2q01efd-iw or ds-2cv2q21fd-iw
Product details: DS-2CV2Q21FD-IW
It's sold in the US, EU & Asia, however, it's an EOL model.
Current details off the web interface:
Model DS-2CV2Q21FD-IW
Firmware Version V5.5.101 build 210630
Looks to be an E6 model
The EU download portal has a few firmwares available https://www.hikvisioneurope.com/eu/portal/?dir=portal/Technical Materials/00 Network Camera/00 Product Firmware/E6 platform [Wi-Fi (B) model, 2421]
I specifically tried V5.5.803 210817, because it lists the exact camera model in the readme file and looks to be the latest build, though their numbering is sometimes weird to me.
What's the difference between IPCG, IPCK & IPCTC?
*update* I've tried IPCG and IPCTC firmware files and have the same issue.
I unpacked the file, put it in C:\ (as many have suggested). I used MS Edge (and tried Chrome) because there's no more IE available...I also tried using the file from the Downloads folder in Windows.
I get the error: Status - The type of upgrade file mismatches.
I've done upgrades for my other Hikvision cameras before, not sure what I'm doing wrong here.
Is the firmware I'm trying to load older? I wouldn't think so based on the version number and build number...
Related thread from another member: i need firmware ds-2cv2q01efd-iw or ds-2cv2q21fd-iw
