Hikvision System - Recorder and Notifications

[flat]

Hello,
I'm having a problem that not even Hikvision can respond to my needs (I'm tired of sending emails) to check the possibilities... I've already tried... i'm crazyy???!! LOL

I have a client who wants to do these processes in the mobile application (iPhone - Hik-connect-end-user):
- Individually turn off notifications for a channel on the recorder, but keep the normal recording function (events)
- Turn off/stop a camera (for example, for privacy, the one at the pool)

How can we do this in the APP?

If I use the "disarm" mode, I don't receive notifications and it also turns off all recordings
If I use the "arm" mode, it activates notifications and recordings


Are you considering changing everything, since the older system had or tested (REOLINK) allows you to do this?! How annoying that in a system like this, professional people can't manage some easy think like this..

Thanks for help and opinion..

Best regards

 

[JB1970]

I have a client who wants to do these processes in the mobile application (iPhone - Hik-connect-end-user):
- Individually turn off notifications for a channel on the recorder, but keep the normal recording function (events)
- Turn off/stop a camera (for example, for privacy, the one at the pool)

How can we do this in the APP?

Very easily for the first item. Relatively easily for the second.

Individually turn off notifications for a channel. In the app:

1. Click 'Notifications'
2. Select a notification from the camera to display the preview image
3. Click the little bell icon on the top line
4. Click block
5. You've now blocked notifications for that specific channel and event type. To turn back on Me > Settings > Notification Settings > Device Notification Settings > Select the site > Blocked Events > Select the blocked event and OK to unblock.

Turn off a camera. That can't be done from the app. I'd just:

1. Disconnect the LAN cable from the recorder and reroute it through a 4 port switch
2. Disconnect the pool camera from the NVR and plug it into a PoE adaptor
3. Reprogram the camera with an IP address on the LAN and edit the NVR channel from plug and play to manual specifying the new LAN side address.
4. Connect the LAN output from the PoE adaptor into the 4 port switch
5. Power the PoE adaptor via a smart plug (Zigbee, Z Wave, Hue, Matter, WiFi whatever)
6. The camera can now be enabled and disabled by powering up/down the outlet using the respective app (Apple Home, Google, Hue whatever)

considering changing everything, since the older system had or tested (REOLINK) allows you to do this?! How annoying that in a system like this, professional people can't manage some easy think like this..

I suppose you could replace the system but what I've suggested above could be set up in less than 30 minutes for a cost of around £25 - £30, euro, USD (20 for a smart plug and under 10 for a 5 port switch).