alex_viorel02
Member
- Messages
- 21
- Points
- 3
Hello, I can't upgrade Hilook IP Camera IPC-B140HA-D/W. It said "upgrade failed" on batch configuration. I downloaded the correct version for it. What did I need to do?
Hilook IP camera IPC-B140HA-D/W upgrade failed?
- Thread starter alex_viorel02
- Start date
- Messages
- 4,691
- Points
- 113
Hi @alex_viorel02
What firmware version are you trying to update to and where did you find this new firmware version?
What firmware version are you trying to update to and where did you find this new firmware version?
alex_viorel02
Member
- Messages
- 21
- Points
- 3
- Thread starter
- #3
I find the firmware here: https://www.hikvisioneurope.com/uk/portal/?dir=portal/Product Firmware/Hilook/IPC
The version is 5.5.87
- Messages
- 4,691
- Points
- 113
Okay,
I don't think this firmware version is for your camera.
The release notes mention the "IPC-B140H" but that is not exactly the model you have.
Also, based on the screenshot you shared above, your camera is currently running V5.3.8 Build 240422 and that build number means it was first released in April 2024. The V5.5.87 firmware you are trying to update to has a build number of 200103 which means it was released in January 2020 and is actually older than the current firmware you are running.
I think the model you have is actually relatively new and there isn't currently any newer firmware than what you are currently running. I would regularly check the Hikvision product page and firmware section of their website because if new firmware becomes available it will appear in one or both of these places.
I don't think this firmware version is for your camera.
The release notes mention the "IPC-B140H" but that is not exactly the model you have.
Also, based on the screenshot you shared above, your camera is currently running V5.3.8 Build 240422 and that build number means it was first released in April 2024. The V5.5.87 firmware you are trying to update to has a build number of 200103 which means it was released in January 2020 and is actually older than the current firmware you are running.
I think the model you have is actually relatively new and there isn't currently any newer firmware than what you are currently running. I would regularly check the Hikvision product page and firmware section of their website because if new firmware becomes available it will appear in one or both of these places.
