How Do I get Hikvision NVR interface to show device MAC addesses

[Leodan]

I am finding it difficult to configure cameras using my Hikvision NVR's standard interface. The problem is identifying each camera by it's fixed ID: MAC or serial number. The Camera Configuration table interface does not show MAC's. It does show serial numbers, but only the long serial numbers which is useless because only the last part is unique and it's too long to view on a regular 1090 screen. Even the "short serial number would be better, but that does not seem to be an option.

Using DS-7616NXI-K2/16P, version # V4.83.010 \ 241118

I understand I should be able to configure IP's using SAPD, but when I do that, SAPD says the change is succesful, but the same old IP appears in the NVR's camera table - i.e. No change made. I expect that's a whole other issue.

 

[Dan]

Hi @Leodan

I'm not sure if this issue has ever come up before.

Why specifically do you need to identify the cameras via MAC address or serial number?

Each camera should have a unique IP address to identify it, you can also change the displayed name of each camera in the image settings to the identifying name of your choice (traditionally, the camera names are set to either the camera's model number or its installation position/location).

 

[sportster]

I don't have your firmware V4.83.010 \ 241118 to test with.

That said, in V5.04.050 build 250124 I'll offer these observations:

• using NVR GUI (via Device Access)
  • the full serial number is available, on my 1080 monitor. Just expand the column width & the full s/n is there
• using Chrome Browser (via Device Access)
  • the full serial number is available, same as above
  • the full MAC address is also available (maybe this is a v5 thing. I don't know)

If the above doesn't help you sort out which camera is which, as a last resort, you might try:

• physically disconnect all cameras. Remove all cameras from NVR configuration.
• plug in camera 1, & configure it
• plug in camera 2, & configure it
• plug in camera 3..... repeat for all cameras

 

[Leodan]

Hi @Leodan

I'm not sure if this issue has ever come up before.

Why specifically do you need to identify the cameras via MAC address or serial number?

Each camera should have a unique IP address to identify it, you can also change the displayed name of each camera in the image settings to the identifying name of your choice (traditionally, the camera names are set to either the camera's model number or its installation position/location).

Hi Dan,
That's OK once I have setup the installation, but in the configuration process, I really want to know on which camera I am setting the IP. If I have more than one of each model of camera, then I have to look at the serial number to know which is which. But the serial number is too long to be practical (it requires an excesively wide column - The MAC would be much easier.

I can see the MAC in SAPD, and set the IP accordingly, but I still need to verify, at the NVR, that everything is correct.

Maybe I am missing something here - As a newbie, that's entirely possible.

 

[Dan]

Thanks @Leodan

Have you tried looking at what @sportster has suggested?

Are all the cameras directly connected to the NVR PoE ports or are they connected remotely to separate PoE Injectors/Switches?

If the cameras are connected to separate PoE sources on the local network, you can use the Hikvision Batch Configuration Tool to activate and complete the basic configuration of multiple cameras.

If you are still having issues, please share screenshots to illustrate exactly what the issue is.

 

[Leodan]

I don't have your firmware V4.83.010 \ 241118 to test with.

That said, in V5.04.050 build 250124 I'll offer these observations:

• using NVR GUI (via Device Access)
  • the full serial number is available, on my 1080 monitor. Just expand the column width & the full s/n is there
• using Chrome Browser (via Device Access)
  • the full serial number is available, same as above
  • the full MAC address is also available (maybe this is a v5 thing. I don't know)

If the above doesn't help you sort out which camera is which, as a last resort, you might try:

• physically disconnect all cameras. Remove all cameras from NVR configuration.
• plug in camera 1, & configure it
• plug in camera 2, & configure it
• plug in camera 3..... repeat for all cameras

Thanks Sportster,

I tried Device Access on Chrome, and I don't see the MAC's. So maybe it is a v5 thing. I can slso see the serial numbers on a 1080 monitor, but they take up so much of the total width, that it's still a challenge - Even showing the short serial numbers would be a big improvement.

Between the standard interface and SADP, I am managing OK - With the directly connected cameras. Next step is to do it with LAN/Switch-connected cameras.

 

[Leodan]

Thanks @Leodan

Have you tried looking at what @sportster has suggested?

Are all the cameras directly connected to the NVR PoE ports or are they connected remotely to separate PoE Injectors/Switches?

If the cameras are connected to separate PoE sources on the local network, you can use the Hikvision Batch Configuration Tool to activate and complete the basic configuration of multiple cameras.

If you are still having issues, please share screenshots to illustrate exactly what the issue is.

Thanks Dan,

I have just responded to Sportster's suggestions. I have some cameras which can be connected to POE ports, and others that come in from a POE switch which is in another building. I am working on how to incorporate those - Subject of another thread.

 

[sportster]

Next step is to do it with LAN/Switch-connected cameras.

Should be easy peasy for you

The only caution I might have..... you'll need to decide on the IP address assignment for your LAN devices, using:

• DHCP, or
• manually assigned static IP addresses

If you decide to go with DHCP, I'd strongly suggest you utilize the DHCP Resevations (aka MAC Binding) function in your DHCP Server. Thus your DHCP Server ALWAYS assigns the same IP address to the MAC address for that device.

Yeah it takes a few extra minutes to set that up, one time....... but, IMHO, well worth it going forward. Of course, proceed as you see fit.