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Local NVR connected to Remote NVR, but I cannot control my PTZ camera at the remote site?

imtiyazp

Active Member
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I have the following 2 NVRs:

LOCAL - NVR - DS-7732NI-M4-24P

REMOTE - NVR - DS-E04NI-Q14P

The remote NVR ports have been correctly forwarded.

I have added the IP address from the remote NVR to the local NVR and I can select the cameras to add. Works perfectly.

However, the remote NVR has a HIK PTZ and the problem is that I cannot control the PTZ from my local NVR, the option is greyed out. The only 3 ways I can do this is as follows:

  • Log into my remote NVR (DS-E04NI-Q14P) using its web interface and then control the PTZ from there.
  • Log in to Hikconnect and control PTZ from my phone.
  • Log into Hikconnect app with NVR set up as IP/Domain and control PTZ from Phone.
Although there are 3 options to do this, I do not wish to keep opening my PC or accessing the phone, I would much rather do it was my big screen using the local NVR.

Any help would be appreciated?
 
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