Recent content by Bobby

Hi, to answer my own question and in case it helps anyone else: the problem was with my AdGuard service, which was blocking access to the website "eualarm-ocipost.ezvizlife.com". Thanks again.

Hi, I'm back because something strange happened. When a problem occurred with my storage, I got an alert and also a thumbnail! I don't understand it at all. If this can help anyone, and especially if it can help me... lol Thanks

hi, after activated all features , same probleme. i guess if it's my phone. I'm giving up for now. Thanks a lot

Hello and thank you for your reply. The app is up to date, I haven't enabled anything in "Picture Capture," and the "Upload to FTP/Memory Card/NAS" option is not enabled. I'll try it and wait to see if it works. Thank you very much.

No one else has had this problem. I assume, therefore, that everyone is seeing the thumbnails displayed in the hik-connect app. Thanks

Hi, for about three months now, notifications have been working fine on the app, but without the thumbnails. I have two camera models, and it doesn't work on either of them. This happens regardless of the storage type (Samba or SD card): 1 DS-2CD2387G3 and 2 DS-2CD2347G2. Have you encountered...