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    Door Entry Hikvision Doorbell Station DS-KH6320-WTE1 - Call button doesn't work? ["Calling Failed"]

    Hi I have the indoor station DS-KH6320-WTE1 and it is connected to the outdoor doorbell. Below there is a photo of the wiring. The problem is that the call button doesn't work (returns message : calling failed), but the door lock opens and closes normally. Any suggestions please?
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