Thanks you very much for your answer.
To be honest configuration was made by a company, so I don´t really know how was made. Where can I find the username and password for remote accessing to the DVR? Could you tell me where can I check in the Connect App to know the users?
Thanks!
Good afternoon,
I have a DS-7108HQHI-K1 device installed in my bussiness. Some employess have access to the cameras using HIK connect. One of them is not longer working for me, so from now I would like he can not access to the cameras vision. I changed the verification code, but he still can...