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Recent content by timearnshaw

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    Smart Event not triggering no matter what I do?

    I'm fairly experienced with Hikvision, having a 5 camera system and Hik NVR running the past couple of years so i'm used to their, ahem, quirks where it works one day and then for no apparent reason stops working on another day when nothing has changed. My system has been fairly stable the past...
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    PTZ Linking - returning to preset after changing position?

    I have a DS-2DE4425IW-DE PTZ which doesn't offer smart tracking. I have another camera and when this camera detects intrusion i'd like the PTZ to move position to get additional coverage from a different angle, and have got this to work via PTZ linking. What I can't figure out though is how I...
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    How do I confirm exact model number?!

    Thanks! That helps. So mine is R7 and I've found R7 firmware folder, indicating i'm on latest version, and also suggesting they probably won't be releasing any more updates for it! Since I only bought the camera in about March of last year, not ideal but there you go. Thanks for the help!
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    How do I confirm exact model number?!

    Thanks David, have tried that but the camera doesn't show up in there - it is connected directly to the Hik NVR and none of the cameras connected directly to it show up, only those that are on the wider network and not directly to the NVR?
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    How do I confirm exact model number?!

    Hi all, have searched and can't find an answer - I have a DS-2DE4425IW-DE but this particular camera seems to come in various flavours with different numbers at the end following the model designation e.g. DS-2DE4425IW-DE (T5), DS-2DE4425IW-DE (S5), DS-2DE4425IW-DE(S6) etc. and this seems to...
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    Continuous recording with event markers

    Thanks both for the replies, very helpful. I'm learning my way around it all by trial and error! @JB1970 if i turn off continuous record and do event only then I have been able to get event markers showing up in the playback web interface, I presume you're referring to not being able to do so if...
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    Continuous recording with event markers

    Hi sorry if this has been asked/answered anywhere else - I have tried searching but couldnt find it. I have a DS-7608NI-I2 / 8P DVR with 5 camera. I am using web interface to DVR, don't have a direct connected monitor and can't have one based on where it is located. I want to set it up to...
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    NVR won't send emails with Hotmail?

    Hi there, looking for some help please. I have a DS-2DE4425IW-DE which I originally had set up recording to a QNAP NAS, and ive just purchased a DS-7608NI-I2 / 8P NVR. Had camera all set up and sending me emails using my hotmail account - which i had to set up using an app password rather than...
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