Recent content by void

Hello! Is there any information when this issue is planned to be solved? Is it on hold, is it in their backlog at all? How can I, random user, bump them about fixing this? Any support email? This is so annoying. SmartPSS has no problems with it. But Hikvision has better cameras so I'm thinking...

CHange default ports values too

Try to disable UPnP, Cloud P2P service, etc.

No, meant login and ip from "Illegal Login" event.

Is it the same user name and ip address every time?

Thanks for reply. Direct monitor? Do you mean NVR? But I don't have NVR only camera with sdcard... ok...

Hello! How do you delete a single cell during motion detection area editing? In web interface. I can't find anything, only "Clear all" button. And if area is not rectangular it's very annoying to redo everything from the beginning.

I think I've got it. After installing WebComponents.exe every browser now shows Playback and Picture tabs. But anyway that's a bit complicated, I thought in 2020 it should work out_of_the_box.

Dan, thanks! In IE (ver. 8.0) now I see Playback and Picture tabs. It's a pity to see such poor web interface support from a company like Hikvision. >> recommend updating to v5.6.5 Thanks! It works well however didn't solve the problem. By "latest" I meant version on www.hikvision.com site...

Chrome was freshly installed. In other browsers "Playback" button had never appeared before so I think it shouldn't interfere with cache in anyway. I have Windows 7 64 bit PC. Am I the first one reporting this issue?

Hello! Please help me with strange problem: there is no Playback menu in camera web interface. How can I turn it on? Camera: DS-2CD2085G1-I https://www.hikvision.com/en/products/IP-Products/Network-Cameras/Pro-Series-EasyIP-/DS-2CD2085G1-I/ Latest firmware. Hardware reset with external button...