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Hi I have worked out that i need to use the mouse and set the presets on the physical DVR, not to much of an issue and then I can call them via the Guarding Vision app. The model of DVR is DVR-504-K1, its an old unit which only has BNC camera connections so the IP cameras are plugged into a...

Hey all After having fixed cameras for a while I decided to upgrade to a PTZ dome camera, it all works fine and i can see the feed in the webpage of the HV DVR, i can also move the camera around. If i browse to the camera IP and login I can set a Preset and activate it with no issue, but when...

yeah that’s the little blighter, many thanks

Yeah im trying to avoid HIK hardware for the reason that I have the current issue with, the software works fine for me. I managed to download a section of video but I have now forgotten how I do it, can you advise please

I did try IE and Chrome and a couple of other browsers with no success, the software you have suggested works great so I will stick with that. Would like a working DVR though, any suggestions on one that works out of the box

Hi Thanks for replying, the plugin issue was something I looked into a while back when I first tried to get it working, it was on another forum where it was mentioned that the plugin used an out of date unsupported format which most newer browsers dont support. Ive attached screens shots of...

I’ve got some kind of cheap HIk system installed and since day one I can’t see any video when I browse to the DVR webpage, this makes using the box to download a specific time/date useless. The installer is clueless about it and has promised to call round but keeps putting me off. I’ve done...