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Clutching at straws here, but have you tried a 'strong' password?

Have you uninstalled all versions of iVMS-4200? What version of Windows are you running please? Are you downloading your latest iVMS-4200 from here [V3.11.0.50_E]...

Are these new cameras? There may be a pan drive belt, which may have come off or snapped. But, we have never known of issues with this / never seen this fault or error text reported. I doubt that normal manual handling would break the belt or cause it to come off. It's very unusual that you...

I have moved your Post to the Hikvision forum, on the basis of your mention of SADP. It will get a lot more eyes on it here, as there are many more active watchers of the Hikvision forum. But, we will need more information to be able to help you. What camera models? Running what firmware...

You need an encoder, which you would connect the analogue cameras to and it will produce IP video streams for each camera: https://www.use-ip.co.uk/accessories/servers-and-encoders/hikvision-ds-6716huhi-k-16-channel-encoder.html

Sorry, I had a look, but was unable to find any Release Notes for this latest version :(

Did you download your new firmware from the bottom of this product page for your camera model? [V5.8.2] https://www.hikvision.com/en/products/IP-Products/Network-Cameras/value-series/ds-2cd1143g2-liu-f-/?subName=DS-2CD1143G2-LIU

You won't find 53-port POE switches, so break it down according to the locations of the camera count. By placing the switch(es) closer to the cameras you can save a lot of cabling e.g. a switch for the cameras on the first floor, another for the cameras on the second floor (just an example)...

Ahem, quoted without thinking [embarrassed face]. We'll reply and see if we can get a more logical version / response ...

Quick update from Hik UK Tech Support to @Kyle - who is currently on holiday: I am writing to update the progress. We are going to release the HikConnect 5.0.3 which has this bug fixed. The team is in the testing process so the release of the new app version will be soon.

Are all the cameras the same model? What model(s)? Are all running the same firmware version?

Are you still seeing this problem? Are you using IOS App V6.2.50? https://appstore.hikvision.com/

Hi, Just tell us what you think the subject should be and we will correct it / tidy this thread. We restrict self-editing until you have made a number of Posts, to prevent spammers abusing self-edits e.g. we have experienced that they return and add spammy links

We'll need you to share the devices that you have and their current firmware version please. Also, what version of Hik-Connect you are running? And whether that's on IOS or Android?

Sorry, we don't tend to get many Dahua experts here at this forum (most are experienced with Hikvision only).

Yes, it is most likely that the units that you initially tried were not able to supply enough power / cope with the current drawn by your PTZ.

Really intrigued to know what you are using 2,000 cameras for?

Almost everything that we offer is Pro kit and non-WiFi (meaning that you would need to install and connect a network cable back to your router). I'd say that your most straight-forward and cost-effective solution would be to leave your WiFi on and select something from the so cost-effective...

The POE camera will expect the network connection / POE supply to be in a very particular format (the IEEE802.3a_ Standard). You'll need to source either a specialist POE switch that can be powered by your 24V batteries and produce POE to the standard, such as this example...

This is a 'fix' for adding a door station to an M-series NVR. If you do not need this feature, it is strongly recommended that you wait for V5.03 (ETA June 2024).