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Like I said, with direct-IP the solution for us was to either change the default NVR port (from 8000) or forward a different port to the NVR port 8000. Before that I did ask our telecoms supplier to ask 02 to remove any/all restrictions on the acccount as I thought maybe their adult filter or...

If it is the same problem we had it's got nothing to do with your internal infrastructure. But I guess it may not be that issue... If you know someone with a phone on a different network which you can you can temporarily install & configure the app on you could determine if it is the "02"...

Thanks for the link. However if HikVision wanted to improve security they should not force you to use the "admin" user for everything. HikVision don't allow you to lock the admin account and create an admin account under a different name. To access a device you only need the username and...

This sounds like this issue I raised here a while back (and that thread links to another with more info). I had a user upgrade to an iPhone 13 on 02 and they could no longer reliably view streams on the app when on mobile data (3G/4G/5G). It wasn't 100% consistent though, for example, sometimes...

How are you connecting to your system on your phone via the app? Are you using direct IP/Domain connection or Hik-Connect Domain/HikVision service? What mobile network is your iPhone on?

I have noticed this sort of difference between some HikVision cameras. I just adjust the image Saturation setting up or down to compensate.

I would add my thoughts in addition to Dans reply just to think about - if you want/need an uninterruptible power supply (UPS) to ensure the system continues running during any power outages then of course a single NVR connected to the UPS is easy. If you add a PoE switch then that would also...

@butako3 Is the camera connected direct to an NVR or connected to a PoE switch or PoE injector? If on a PoE device then of course that could be the culprit. I have had past issues with PoE failing on switches resulting in intermittent camera down issues. Either way I would try another port on...

@Phil thanks for the clarification. I note that the "IP Camera Time Sync." I think is set to enabled by default. However, in my case I was trying to find a way to get ANPR cameras FTP functions to work when connected to the NVR. So far it seems impossible. If you use cameras direct to the NVR...

@johnfitzy Can I just clarify your post as I have tried (and failed) to do what @mtv is attempting - to get the cameras on the internal NVR NIC to be able to access my network/internet. In my case my NVR is on IP 172.18.0.10 And the internal NVR NIC is set to the default of 192.168.1.254 So...

I don't do motion FTP but for my HikVision ANPR cameras, my receiving FTP server gets the complete .jpg within about 5 to 10 seconds of the capture time. But, as @Phil said, it will vary depending on various factors he already mentioned. And of course the FTP server will see the file as soon as...

@ksio89 - yes thanks you can go into full-screen mode from the icon at the bottom-right but then how do you then get out of full-screen mode without a keyboard? It seems now you are trapped in full-screen mode without any context menu option to exit. So unless I am missing something, once in...

Sorry, it's live view, and where it is shown in version 3.3.1.8 it's the last item at the bottom of the right-click context menu.

I noticed today that one version of iVMS-4200 (3.3.1.8) on windows can be controlled with a mouse to switch between full screen and window modes. Right-click and choose "Full screen" or "Quit full screen". But on upgrading to a later version (3.6.1.5) this context menu option seems to no...

@Robbob a scripted restart can be as simple as enable basic authentication: System -> Security -> Authentication Set WEB Authentication to "digest/basic" Then go to or call this URL (e.g. using Curl tool or shortcut etc): http://admin:password_here@camera_ip_here/ISAPI/System/reboot NOTE...

@Robbob all of my DS-2CD4A26FWD-IZS (R3 firmware) cameras exhibited this ANPR stopping problem. I never found a solution or any newer firmware that would apply on these cameras hence why as per my earlier post added an automated script to reboot them once per day to workaround the problem. I...

I don't think you can configure the HikVision emails in any way. I have never seen any options anyway. As per your question on the other thread which I answered you can set the filename to be (or contain) the VRN so that may be your only option - parse the email to get the VRN from the...

Short answer - Yes. The filename can be configured to be any one (or combination of 2 or more) of "Alarm Type", "Camera Name", "Capture Time" and "Plate No.". And if you choose more than one you can choose the order each element appears in the filename. So for example if you choose time...

Your settings don't look like they would cause an issue as you have shown the only difference between your main and event is the frame rate. I would try checking/setting all your cameras (all streams) settings on the NVR itself. I don't mean the web interface of the NVR I mean the actual native...

So you are connecting directly using an IP address. On the iPad that is not setup simply add a new device, select "Manual Adding", register mode "IP/Domain" as the type of connection and enter the details the same: The IP address, the port, the username and password. You only need those 4 bits...