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Hi @Hans*2 The Latest firmware for the I-series NVR you have is V4.61.030 Build240123 This will likely be the last significant firmware for the I-series NVRs. The I-series NVRs will not receive the V5/5.0 GUI firmware that has been discussed for other models earlier in this thread.

Thanks @Ray Arts I just wanted to check because the processes for defaulting/removing channels on an NVR does vary model to model. On the M-series models, you need to go to the PoE settings (see below screenshot) and disable PoE for the channel to disable it and remove it from the device...

Thanks @Ray Arts Can you please confirm the model number of your NVR?

Hi @Ray Arts On the far right of that camera management table, you should see edit icons for each channel (usually looks like a little pen & pad). Click this icon for channel D1 and it should bring up a little pop-up menu, in this menu switch the channel from "Plug & Play" to "Manual" and...

Hi @Gavin_D 'AcuSeek' relates to the new Guanlan Large-scale AI Technology that Hikvision recently announced. It is being launched in a range of cameras & NVRs that have yet to be launched in the UK/EU market.

Yes, Motion Detection is classified as a Basic Event, and you should be able to have one Basic Event and one Smart Event enabled at the same time, but not two Smart Events.

Hi @macman You are correct about how the Audio Exception works (see page 43 of the camera user manual). If you play around with the audio sensitivity, you should be able to get the camera to trigger based on loud noises like dogs barking. On older cameras like this model you are using, I...

Hi @Bazza From Hikvision, we would probably recommend the DS-3T0510HP PoE Switch, which is the 8-port switch that Hikvision offers with 2 x SFP ports. This is an industrial PoE switch, but there aren't many non-industrial 8-port PoE switches that also support 2 x SFP ports. You might be able...

Hi @Duckett We only have limited experience of setting up NVRs with 2 monitors and almost no experience of systems with more than 2 monitors, so off the top of my head, I don't really have any recommendations for anything that would improve the HDMI output. There might be some other users on...

Thanks @Duckett If you are trying to connect 2 monitors to a single HDMI output, the output resolution will be limited to the maximum resolution of the lowest resolution. I think if you have 2 monitors of different resolutions, you will need to use both HDMI1 & HDMI2. This is actually what we...

Thanks @Duckett So the simple answer in regards to the HDMI/VGA options is that you cannot use these outputs simultaneously, so there is no need to have separate menu options for these different outputs. If you connected a monitor to the VGA output instead of HDMI1, you would select the...

Hi @Duckett Can you please confirm the full model number of your NVR?

Thanks @almas09 Are the Exposure, Backlight, and Image Enhancement menus greyed out?

Thanks for the update and positive feedback @EtheAv8r As I expected, the cameras are also running older firmware. All the models you have use the same firmware platform, and as they are all currently on the same V5.5.3 firmware, you will be okay to update all of them straight to the latest &...

Okay, We have minimal experience with analog systems, so I'm not sure if it is possible to identify the model numbers of the analog cameras from within the DVR menus. But analog cameras are pretty basic, so the image settings from model to model should be pretty similar. On a direct monitor...

Okay, Are you accessing the DVR with a direct HDMI monitor or a web browser?

Thanks @almas09 But this is the model number for the recorder and not the cameras. Are the problem cameras directly connected to the ports on the recorder?

Thanks @EtheAv8r The Virtual Host feature might not work when you are running the older NVR firmware, as it might not be supported by modern browsers. I would try accessing Virtual Host again once you've updated the NVR to one of the more recent V4 firmware versions.

Hi @EtheAv8r It should be fine, the boot loop issue only impacted a small number of NVRs produced in/around 2015. Are all your cameras directly connected to the NVR PoE ports? If they are, they will be using the NVRs own subnet IP range (192.168.254.xxx), which is not visible to iVMS/SADP on...

Hi @EtheAv8r We always recommend keeping the firmware up to date, so we would recommend updating your NVR. As you say, there have been a lot of firmware versions released since you bought the NVR. See the full list on the Hikvision Download Portal. As you are so far behind, we do recommend...