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First check the logs - is it registering a line crossing event for that camera? Pointless checking any further if the event is not triggering. Second - set the line crossing up from the NVR NOT the camera. Deselect ‘notify surveillance center’ save then deselect it and save. Third - Have you...

I haven’t tried that model so wouldn’t know

Initially just change your admin password to something else (they can change it again later). Changing your admin password won't affect your existing access on Hik-Connect. On the day you move out: go onto your Hik-Connect app home page click the 3 dots to the right of your site name click...

The camera I'm using only has Basic events (motion detection). If you're using an NXI model NVR you may be able to use the NVR for AcuSense. Hikvision used to do their cube cameras in a WiFi version but don't anymore and I'm not aware of any other available Hikvision WiFi cameras. The Ezviz is...

You can still remove it from the EZVIZ app. Motion detection can be set up from the NVR in the usual way. Otherwise you end up in a situation getting push notifications from both apps. I have one in my garage permanently recording to the NVR.

I've also used the EZVIZ WiFi cameras a few times. There's a bit of a learning curve to get them going initially with a Hikvision NVR: Create an Ezviz account Download and open the Ezviz app Run the setup in the app to discover and add the WiFi in the camera Once connected to the WiFi - delete...

Yeah apparently Virgin do it a bit differently and the ONT is actually part of their Hub 5 (they have a different version of the Hub 5 with this functionality). Apparently there is a workaround using a flashed SFP module. That allows you to put the SFP into a switch or router and connect the...

If you have different login details the 'owner' (the account to which the NVR is registered) is in control of sharing to other users. If when sharing was set up, alarms were included in the sharing, then that user can also arm/disarm alarms. Arming/Disarming applies to the NVR/DVR/Camera, so...

If all three of you are using the same Hik-Connect login, then yes. However the app view on the other phones doesn't dynamically refresh so it'll look like it's still armed until the screen is dragged to refresh on the other devices.

UniFi has been great for me. I have a UDR as my router and two separate U6 Lite APs - one upstairs and one in the garage which also serves the back garden. I’ve hardwired both AP’s and the roaming works flawlessly. You can lock devices to a preferred AP but if you reboot that AP the devices...

Even that would probably prove an issue for me. I believe that VMs XGSPON version of the Hub 5 cannot be put into bridged mode/modem mode. I have a Unifi setup that does all WiFi and routing so would end up with a double NAT situation.

Interesting. I do see the choppy playback myself at times. It's almost regular in that it'll play for a second pause for a second when viewing clips. I'm also on VMs 1 Gig service seeing 1,150 down, 100 plus up. As you say latency can be 30 ms plus, and looking at Think Broadbands monitor...

I think I noticed it on V5 on my VPro but I haven't tested/checked it since the last update. A bit of a long winded explanation follows...... On previous camera models the exposure time setting is not fixed per se. If you set it at 1/50sec then 1/50sec is the longest it will go but it can go...

AGC by default is set to 100% gain. In Auto mode the camera will set the gain at what it needs up to 100. The only way you can control it and the only way you can compare two cameras is to set them in night mode and adjust the gain, DNR and maximum exposure time to the same on each. It’s...

Minimum lux figures can give an indication of better or poorer low light performance between models but I really wouldn't read too much into them. As I see it, the figures specify a minimum illumination at which the camera can produce a video signal with the gain cranked up to 100% ('AGC On')...

Camera 1 has better colour, low light performance (0.0005 being lower than 0.002) What is the model number of Camera 1? If it is purely a ColorVu camera without IR light and ICR filter it might not be able to switch into black and white at all so that would explain the missing information.

Sometimes you're not even aware of the failure - no beeps locally. I added a site to Hik Partner Pro last week to investigate a video fail issue. HPP ran its inspection and noted a HDD evaluation failure 'bad sector detected' though at that point I could still review video. Running a test...

That is a completely different model and not a 'VPro' - do not attempt to install the firmware I linked! If HPP shows you the latest version for your model then use only that version. The most likely outcome of attempting to install an incorrect version is that you just get an 'update failed'...

If you put your serial number into the Hik Partner Pro app it should return the latest version. I noticed further up the thread that a user with the 8 channel model had an upgrade file that was a far smaller file size than the same build of firmware for my 16 channel model...

Sometimes you can get away with that. I’ve known spurious recording exceptions and all cameras stopping/restarting recording in the logs. It can go on for a long time before the disk finally fails and lets you know with that annoying beep sequence.