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Interestingly Hikvision VSPlayer can play these videos back however VLC cannot. Does anyone know why this might be?

Interesting you mention codecs. I was wondering whether I was missing a h.265 codec hence effecting the camera but I'mfirstly unsure how to check whether I have suitable codec installed and where to get it should I not have it installed. I definately did this on the Win 7 - I was using this...

I am having problems viewing video from one particular camera connected to a NVR. I have a DS-2CD4A25FWD-IZS camera and a DS-2CD2745F-IS camera connected to a DS-7604NI NVR. I am unable to view video downloaded from the NVR (via the web interface) from the DS-2CD2745F-IS camera. Once a video...

As far as I know it has the latest firmware. I believe I have solved it by logging in and changing the time and date background colour to transparent. Not sure what is should be but this seems an obvious choice. Seems to work though!! Sounds like it had one of 'those' moments perhaps??????

I have a Hikvision dome camera which displays some characters in the time and date as pixelated squares as you can see in the image: Imgur: The most awesome images on the Internet It's not always the same characters - sometimes it the minutes, sometimes the hours; it's very intermittent. It...

The cameras themselves are connected to the NVR via POE ports. When I'm viewing the NVR live stream it is via wifi on my laptop and with the mobile it could be 4G. That's interesting about the camera resolutions. I wasn't aware that all the cameras should, or at least ideally, are the same...

I have a DS-7604NI-E1/4P/A with two cameras one DS-2CD4A25FWD-IZS and a DS-2CD2745F-IS. When I log in to the DS-7604 and click on the Live View button, the DS-2CD4A25FWD-IZS is pretty much instantly displays however the DS-2CD2745F-IS quite often fails to display an image, and it is becoming...

Thanks for your reply. Co-incidentally, when I upgraded to the version you suggested from the Hikvision website, IE stopped working in the same way as Firefox. After clicking on the link on the webcomponent on the NVR (which downloads a version from the NVR itself), which I assume is a...

Today, I got the following on my Hikvision NVR DS-7604NI: Please click here to download and install the plug-in. Close the browser when installing the plug-in. So I closed firefox and installed the plug-in. Unfortunately when I restarted firefox, I still get the error. Nothing I do, can get...

Thanks Kieran :)

Thanks for this Kieran, Stupid question but how can you determine from the model number this is exclusive to the chinese region? I assume that there will be no firmware upgrades for this (well, from Hikvision anyway)?

Hi, Does anyone know where I can get a user manual for a ds-2CD2745F-IS. I've been all over the Hikvision website but cannot find any manual for this camera!! Thanks

Video and image settings as requested.... I believe I have everything but if not then let me know.

Here is an image: This is a cropped image showing the problem described. You can kind of see the number plates, however I would have expected it to be a bit clearer..... I've also found that the clarity varies quite a bit. There is a street light to the left just out of view and this can...

Hi, I have a DS-2CD4A25FWD-IZS which I am really struggling to setup. All I want to do is to view number plates in the dark, or night time but all I cannot see the text - it's either blurred or a white rectangle. I don't need ANPR / LPR, just be clear and visible so I can see then through...

That's great Kieran, thanks :) Certainly looks like the right one....

Hi, I need another mounting base for a Hikvision DS-2CD4A25FWD-IZS. Does anyone know where I can find out which base I need? I cannot find a catalog or any documentation on their website. Would be nice if there was a low profile option available, but I'd settle for the same as the one...