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I have two cameras connected to my system, they are :- DS-2CD2155FWD and DS-2CD2035FWD The night vision is extremely poor and so I am wondering if there is anything that I can do to improve this. I'm not too sure how old these cameras are and whether or not they may be able to accept some...

Hi Folks, It has been quite some considerable time since I last updated the firmware/software on my set-up and so I am thinking that I should probably do it now. I have a DS-7604NI-K1 Unit which is currently showing the firmware as being v4.30.085 build 210409 There are two cameras attached...

I seem to be having problems with the time showing in 'Live View' on both my NVR and via Hik-Connect on-line via IE (Edge) All of the settings are showing as being correct but in live view it is one hour behind. On my NVR when in settings, the system time is showing as correct but the clock in...

It has been quite some time since I last did an update on my NVR and cameras and today I have been trying to check what the latest versions are and I just cannot find anything. Can anyone point me in the right direction please. My NVR is a 'K Series' DS-7604NI-K1/4P(B) which is running on...

Why do I have so many problems with iVMS4200? One of the most irritating things about it happened again this morning. i have the icon on my task bar and it usually requires a simple click to open and run it but, quite often it just will not do that and, I get a message that "The client is...

Can anyone tell me please if Internet Explorer is the only browser that can be used to access Hikvision. I can't seem to get at it by using edge for instance. I haven't tried Firefox or any of the others.

I am trying to format the HDD on my Hikvision NVR (DS-7604NI-K1/4P (B) I cannot seem to get at the HDD via any of the menus on the actual NVR. Before all of the updates that have been put in place, there used to be an HDD icon in the main menu which you could click on and that was quite easy...

Hello folks, I was checking out the latest firmware/software for my system this morning and, I notice that for my cameras (DS-2CD2035 FWD & DS-2CD2155 FWD) there have been 5 updates since I last did mine. I am currently on v5.5.83 Build 190221 and the latest is v5.6.5 Build 200316. My NVR...

I seem to be having a few problems again when using iVMS4200. I have the icon on my taskbar and just click on it when I want to view what's going on around me. When I open it up I always get a blank screen with a message that refers to failing to stream along with an error code number which is...

Can anyone tell me which Hikvision site I should go to to find a complete list of all Hikvision Units (NVR's/Cameras) where the latest firmware updates are clearly shown for each model of NVR and camera. Every time that I click on a link within this forum I get a message in a red box that says...

Does anyone know if there is an option available whereby when you go into your Hikvision CCTV system you can view a series of files that have been stored which cover all of the events that have occurred since you last logged in. At the moment, if anything happened overnight, I simply go into...

So frustrated at the moment Hik connect and iVMS 4200 working perfectly for almost a week and then today........ Why are these apps so inconsistent or more to the point, why are they consistently inconsistent? Just can't get either of them working at the moment.

Got off to a great start today with loads of problems with my system. First off I can't get at the menu on my NVR so can't look at the setup. Images are fine from both cameras. A right click with the mouse doesn't get me the option to go into the menu and there is nothing across the top of...

Hello folks, I have just downloaded and installed firmware Version 4.3.000 - Build 200508 for my DS-7604NI-K1/4P(B) NVR. At first glance everything is totally different. What I am wondering is, has there been a revised user manual issued and where can I download a copy from please? I...

Does anyone know if it is possible to avoid inputting a password everytime that I want to access Hik-Connect using an iPhone 7+. I have looked closely at the app but can't see an option that would help. Many thanks.

Hello folks, I am trying to get a file of an event onto a USB stick and seem to be failing dismally. I have gone into the export menu and have identified the file that I want. To be on the safe side I have 'locked' it, I'm not sure if that is of any help though. Having identified the file...

I am using a Hikvision two camera home CCTV setup and today I can't view any images via Hik-Connect and iVMS4500 on my mobile phone and, neither can I view any images via iVMS4500 on my pc, nor can I get at any of the images via Hik-Connect using Internet Explorer on my computer. I get the...

I have been having problems when trying to view my CCTV images when I am away from home. It turns out that I need to use the IP address as issued by my Broadband supplier and so I substituted the one that I was using with the alternative. I set up my Android phone using this amended IP address...

Does anyone know if there is a detailed 'How to' page/video anywhere that shows how to set up iVMS4500 or iVMS4200 on an Android phone. I thought that I had followed carefully the instructions that I have found but, I always get a 'Connection Failed' message My cameras are connected directly...

I have downloaded and unzipped the latest Hikvision Camera Firmware update about 5 or 6 times and, none of my upgrade attempts have been successful. I keep getting a 'Firmware error' message every time. Anyone else having a problem with this?