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Hi everyone, I hope you are doing well. I have recently upgraded some of my cameras to the new G3, 8mp cameras as well as my NVR to the M series. I was wondering if anyone would be kind enough to give me a bit of help please. Current set Up 2 X 8MP Hikvision DS-2CD2387G3-LI2UY 2 x 4MP...

Is the hik connect app down again for anyone? I am unable to see the live view, using the app on my Samsung s20 I have the correct supposedly fixed version of the app from around a few weeks ago Thanks

Is hik connect down for anyone else? When I try and load the app on any android or apple device it doesn't open at all I am getting a message saying the app has a bug. Before I delete it and re install just wondered if anyone else is seeing the same issue Thanks

For one my installs the previous cameras were hi look 5mp ip cameras giving a good overall fov. Please see attached image. The cameras were changed to the hikvision ones. The field of view seems to be much less. Granted I have moved the camera down slightly to be able to see someone's face...

Hi I hope you are all well I've been using hik connect for my cctv set up for the past year without any issues at all. When connected to my home wifi network the live view has always loaded instantly in HD. When connecting over 4g the live view has also loaded quickly in basic, but as expected...

I've suddenly today got an issue with the hik connect. Please can anyone help The app loads instantly on my android phone. Suddenly its taken ages to load what would cause this? No issues with my broadband connection, latest version of the app latest firmware on all cameras and nvr

When mounting this camera to the junction box the camera base screws on to the junction box. Is the only thing holding the camera on to the base the little screw that needs an Allen key?

Sorry to ask I've searched but couldn't find the answer. I need to perform a firmware update my cameras are currently on V5.5.134 build 200430 I believe the latest update is V5.5.160 build210416. The question i have is can I just install this latest firmware update to get all the required...

I have just had a hikvision ds-2cd2347g2-lu system installed. The installer has left all the settings on default. I need help in what the best settings would be to tweak on one of my front cameras. The issue is the image looks washed out particularly beyond my property towards the road. This...

I am a total novice to the cctv world and following a series of break ins on my street I have had to have cctv installed. I have had 4 x hilook ipc-t259h cameras installed with a hilook 4k, 4 channel nvr I am desperately in need of some help with the general settings. I sort of understand the...