Hik-Connect Hik connect down?

[badayuni92]

Is hik connect down for anyone else?

When I try and load the app on any android or apple device it doesn't open at all

I am getting a message saying the app has a bug. Before I delete it and re install just wondered if anyone else is seeing the same issue

Thanks

 

[Gill]

Is hik connect down for anyone else?

When I try and load the app on any android or apple device it doesn't open at all

I am getting a message saying the app has a bug. Before I delete it and re install just wondered if anyone else is seeing the same issue

Thanks

Hi I am having this problem. I am so relieved to see that this is not just me. I thought it was my phone and was about to go and buy a new one. I have recently lost my dad and its important to me to be able to view the product on his house.
I have the exact same issues as yourself

From what I have read there seems to be an issue which HIK are trying to rectify.
Hopefully it will be rectified soon.
Thank you.

 

[Phil]

Please see this other thread:

Hik-Connect - Hik Connect has stopped working on my Android phone this morning (August 10th) - presumably after a software update?

Hik Connect has stopped working this morning (August 10th) - presumably after a software update. The app crashes every time immediately after you try to open it. I have tried re-installing it and rebooting phone but nothing works. I have a Pixel 6. There appear to be a lot of other Pixel...

forum.use-ip.co.uk

 

[John webb]

Is hik connect down for anyone else?

When I try and load the app on any android or apple device it doesn't open at all

I am getting a message saying the app has a bug. Before I delete it and re install just wondered if anyone else is seeing the same issue

Thanks

Yes having mega problems with it nothing wants to operate properly on all the apps I have found ou he hard way and awaiting their input to say its fixed

 

[Gill]

I had an issue with HIK and it would not load on my Samsung phone irrespective of how many times I deleted and reinstalled it.
I was recommended that I re install it via the Samsung app not the play store if that makes sense. It worked for me.

 

[John webb]

I had an issue with HIK and it would not load on my Samsung phone irrespective of how many times I deleted and reinstalled it.
I was recommended that I re install it via the Samsung app not the play store if that makes sense. It worked for me.

Thank you very much I will try this later today

 

[John webb]

Thank you very much I will try later today

 

[fullboogie]

You have to download it directly from the hikvision website. The play store does not have it.

 

[John webb]

Thank you for your adviceI am waiting for an it engineer to call at our house I beleive or wifi has been compromised locally if so I'm told it can be traced and if so I will call Police I've never had a moments trouble over 7 years but somehow its all come at once.

 

[badayuni92]

Hi all is hik connect down yet again?

 

[John webb]

Hi all is hik connect down yet again?

I had mine reinstalled yesterday, the problem is solved.
All working well now, I will post a more informed answer for all to see

 

[badayuni92]

Would you mind posting what version of the app you have please