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Hello Hoping someone can help Just got the DS-2CD7A26G0/P-IZHSWG for ANPR I'm wondering two things. 1. How do you change the zoom as it says its (2.8-12mm) but can't find a setting to change it. 2. Also what the most up to date firmware. I always struggle finding them on the portal thank you...

Hello people. I've got an DS-7732NI-I4 / 16P and it's been good for 5 years. Now looking at upgrading what does everyone recommend. ( don't even mind moving away from hikvision. But I do have doorbell,ptz and vehicle number plate camera ) I was thinking a Nvr with AcuSense ? As the only thing...

Hello Hoping someone can help me. i have a license plate hikvision camera with license plate firmware. it detects plates fine but for some reason will not notify the app. i have better luck doing the number plate settings on the virual host for the camera rather then in the nvr but ive tried...

Hello. Please can someone point me in the right direction. What's the cheapest hikvision PTZ with these features. 1. Smart auto tracking 2. Outdoor rated. 3. Night vision 50m+ 4. Poe preferred 5. Cheapest hikvision do that mean these specs Thank you

Hoping someone can help me select the right doorbell / Intercom.. The features I need. Connect to the nvr for continuous recording Instruction detection (via nvr) Accept sim card for two way audio Dont want an indoor station Can work with one without sim if the call button can be linked...

Hello. I'm probably being silly and missed a setting somewhere. I have two identical IP cameras on my NVR. Both have intrusion detection and line cross turned off for alerts (not enabled). But on one of the cameras if i go on the NVR and do a 'smart' search for either line cross or intrusion...

Hello All. I've got a DS-2CD4A25FWD-IZS Camera that someone has put the newest firmware on. I'm trying to put the ANPR firmware on but it wont accept it. I think this is because the ANPR is older then current firmware so it wont let me downgrade. I've tried with TFTP but i can't find my...

Hello I've bought a new NVR on the website the other day but i am struggling to find some little features. I have two recorders my work one is a DVR DS-7216HQHI-SH and my new one is a NVR DS-7732NI-I4 / 16P On the new NVR when i go into playback and do a search for motion in a selected area...