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Hi all, I'm trying to download video from my DS-7608NI-K2 / 8P but constantly get errors. I have tried both the Capture button (get 'Capture failed') and using the Download > Search (get 'download failed'). NVR firmware is V4.30.061 build 210313. I am using IE mode in Edge on Windows 11...

I've just noticed, whilst trying to get a 30 second clip downloaded from last night, that when you try to get a video clip, it saves the wrong time frame. eg if i'm playing back and start clipping from 10:15, when I start the mp4 playback it starts at around 10:16. :( I watched this youtube...

Does anyone know if it is possible to sideload the Hik-Connect apk on the Amazon Fire TV?

Can't see it mentioned elsewhere but you can can download it here, it's just a new UI, no functionality improvements from what I can see. https://www.hikvision.com/uk/support/download/software/Hik-Connect/

I have a K model, it's very loud! I was wondering, is the I model loud too, has anyone compared the 2 in that area? I haven't got the patience to try something like below, i'll just upgrade to an I model if it's quieter...

Are there any recommended settings for the UK, handling DST too?

Hi, Please could someone recommend a suitable camera to go ceiling mounted under an open fronted porch as shown below. I currently have several DS-2CD2355FWD-I's wall mounted around the house. I was thinking fixed dome or mini-dome maybe? Btw, I don't neglect the garden, this was from google...

For the past few weeks i've been having trouble access live feeds and notification recordings over local home wifi using Android Hik-Connect. Currently, clicking play on notifications returns error code: 380209. Live feeds seem to be temperamental. Everything else on my home wifi network runs...

I have my DS-2CD2355FWD-I 's recording at a high quality. When I go to Playback under the web interface (IE11) the video seems to be fairly low quality, for example, I cannot identify a person's face about 2m in front of the camera at 8pm (dark). Does anyone know what i'm doing wrong? I presume...

Hi, I have some Hikvision DS-2CD2355FWD-I/G turrets linked to a DS-7608NI-K2 NVR. I'm trying to elimate false positives from in intrusion detection but I seem to have missing options. I'm using the web interface in Pale Moon, when I go into Intrusion Detection I only get Draw Area, Threshold...

Hi all, I've just wired up a DS-7608NI-K2/8P and a few cameras around my house. The NVR seems to be very loud! It's stored in a converted garage so the sound is not a big problem but was wondering if the loudness was normal for this unit? It sounds tlike the fans are constantly on.