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Updated the ax pro firmware yesterday using the hik app. Now when I go to arm it, it’s saying failed to arm. Anyone else having issues? Regards Paul

Just updated my I series NVR with V4.61.030 Build240123 anyone have the notes as to what it is for? they dont seem to be attached. regards

Hi, Im just about to install Ubuntu 22.04.4 onto my laptop to get rid of Windows 11. Just wondered, will I still have access to my NVR (DS-7608NI-I2/8P) or do I have to download the plugin? The NVR has the most recent firmware update. Not sure if a plug in is still required but I could be...

Morning guys, so there is an update for the AX pro today. Model DS-PWA64-L-WE firmware v1.2.3 210401 just updated it through hik connect but I can’t see it on the portal. you guys able to get hold of the release notes?

Hik connect was updated today to enable critical alerts. Where do I enable and disable this feature on hik connect?

Hi, I have a problem, this recorder is at my parents house where they have 6 x cameras connected. When I or my parents try to connect to the cameras via a live feed or try to view line detection notification it takes around 20 seconds or so to load then only plays 2 seconds then freezes. This...

I have woke up this morning to find that my Hik-Connect app shows this annoying message as seen in the screenshot. Its highlighted in blue. only thing I have done that I can think of is update my phone to iOS 13.5.1 anyone else have this?

I have a Hikvision NVR DS-7608NI-I2/8P and one of the cameras is a DS-2CD2T45FWD-I5. This camera is on the front of my house and it has an LED motion detection flood light around 3 meters away. Of a night when this flood flight comes on the camera immediately freezes for around 2 seconds...

Hi all, Below is the email I have just sent to my supplier, does anyone have any advice? anyone experienced this before? Hi, I bought a DS-7608NI-I28P-No-Hard-Drive~7608NI-I28P from you a few months back. I have a problem where I get abnormal shutdown. The system goes off then comes...