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So impressed with you uploading a video to get tech support. Wondering how you made it.

No

Thank you. I have no NVR. I only aspired to getting Snapshots. If I could capture line crossings and intrusions and see those JPEGs on my iPhone or iPad. (And have an 8MP looking Live View, that would be good.) You have highlighted something very significant again. I found the log and...

You have the patience of a saint. I won't be hired by Hikvision but I am gaining screen-grab excellence! Arming and Linkage for Smart Event. Disabled Motion Detection. Looking into Hik Connect app now - The live is working fine. Virgin Media Modem/Router 500 MB wired into Netgear switch. I...

The other day I got 12 motion detection notifications. Of course I messed with the settings since. Back to normal now - none. Arming and Linkage is the same on Line Crossing and the Motion detection.

Hi. Did you get this sorted? I have a similar problem with quality.

Cleared all previous line crossing/intrusion configurations. Made a new single line crossing. Also, made two new motion detection. Walked through all regions several times. Nothing! Should I start looking at the other system tabs? Or put my old camera DS2CD 2342WD-1 back up. It did...

Hi there. I posted another thread recently - I cant get any notifications to my iPhone. You mentioned the notification schedule in the HIK Connect App - Is it the case that this can override all the configuration settings I have set for my camera through the Browser on my computer? This remote...

I’ll have another go at this tomorrow after work. Ironically, I was messing with the motion detection this morning not expecting anything. I got 12 notifications today from it. After none for weeks!!

Thank you for your clarity.

I’ve gone through the manual bit by bit and if you don’t already have network camera knowledge, you’ll get lost. It is a translation I’d say, judging bY the vocabulary used and the ambiguous sentence structure - head wrecking!

Apologies in advance. I will stick to Line Crossing. If the Min box is too big - does this mean it won't trigger for the cat? Alert for the cat would be good! Then, if the Max box is too big - does that mean a small car pulling in would not trigger an alert, because the car is smaller than...

In the forum here record means video, right?

Thank you for your insights. I made a few alterations and I am also noticing now how poor the night view is. It should be better than this I think

Can you help please? . I just want to capture line crossings and intrusions and see the JPEGs on iPhone. Many hours trying! There is a memory card in the camera but I cant see where it is. I do everything through the IE Browser. Hik Connect app is working as far as I can see. Any suggestions...

THANK YOU

Hi. I have no notifications/no pictures coming from my DS-2CD2385G1-1 - Would I need to do this firmware download? I only want to capture line crossing pictures on to my iPhone - no video recording. There is a card in the camera but I've never been able to access it. Thank you.

Thank you.

Thank you - to be sure - is this it?

Hi. Not sure - do I need to update?