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Can't turn on "WDR" on DS-2DE4A220IW-DE anymore (worked before)

Roelli

Active Member
Messages
31
Points
8
Hi.

I have a Hikvision DS-2DE4A220IW-DE IP dome camera.

And I can't turn on "WDR" anymore. It automatically disables itselfs.
Reboot did not work.
I tried IVMS, but there are zero adjustments possible.

Any ideas?
Here is a video:


Thanks,
Roelli.
 
Thanks!!!
265+ was NOT enabled. I turned it on and... WDR is working. :rolleyes:
 
Oh.. but now the camera does not switch on the IR LEDs anymore?
(no matter if I chose Day/Night Switch to "Auto" or not)

And... the "IR Light Mode" Setting is automatically set to "Auto" and I can't change it?
 
And... somehow... if I change from 265+ back to "normal" - i now CAN activate WDR. Crazy! :)
 
Hi.

I have a Hikvision DS-2DE4A220IW-DE IP dome camera.

And I can't turn on "WDR" anymore. It automatically disables itselfs.
Reboot did not work.
I tried IVMS, but there are zero adjustments possible.

Any ideas?
Here is a video:


Thanks,
Roelli.
So impressed with you uploading a video to get tech support. Wondering how you made it.
 
So impressed with you uploading a video to get tech support. Wondering how you made it.

I used a "screen capturing software". For example: "camtasia".
But... you could also just use your phone to make a quick video.
 
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