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I have a Camera using Smart Event Intrusion detection - On alarm it sends me 3 small low res images unlike my other camera which is the same model. I tried to upgrade this using the NVR upgrade option which seemed to resolve it as it started sending a single high res image, but now it's...

I have 3 strange issues currently and not sure why. DVR Model DS-7616NI-I2 / 16P V4.61.025 build 220905 1) My Cameras (both DS-2CD2086G2-IU) are sending different image formats on Smart Events (intrusion detection) 1 sends an email with 3 low res images 1 sends an email with 1 high res...

My external camera has all a sudden suffered a severed bout of internal condensation. Im based down on south coast UK the weather has warmed lately but this is after 3 days now still internal droplets on camera lens unable to give any picture. Is this a possible waterleak or seal issue? The...

Not sure why i have this issue all other cameras are greyed out here, do i have to do it from the console for DVR. I am trying to add a camera via web interface it's on a unique IP using it's own supply away from the main DVR. I have two others connected fine already. But haven't done it for a...

Model DS-7608NI-K2 / 8P Firmware V4.21.005 build 190509 My NVR has started failing on sending email alerts via SMTP SSL+authentication . It was working fine until one day it wasn't. It stopped about January 5th or there abouts I have tested the same account using outlook on my PC with the same...

Ok at a bit of a loss here, this has been working perfect for a while, now it isn't. Basic checks 1) Email account? Sent test email to all 3 users in group. Works ok. 2) Check intrusion detection Area Settings Area 1 is Yellow Settings 1 58 5 Arming Schedule all Blue Linkage method Send...