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  1. E

    Firmware DS-7716NI-K4 / 16P - Firmware V4.21.005 build 190509

    Hi there, I am currently using firmware V4.21.005 build 190509 on my DS-7716NI-K4 / 16P which I believe was the pulled/buggy version of the firmware. Please can you advise the best upgrade path to upgrade from V4.21.005 build 190509 to V4.30.061 build210313 ? Many thanks, Epipen.
    • epipen
    • Thread
    • ds-7716ni-k4 firmware 4 firmware upgrade hikvision
    • Replies: 4
    • Forum: Hikvision
  3. E

    Hikvision DS-2CD2532F-I Firmware?

    Hi there, I have my ds-2cd2532f-i mini dome camera's on firmware version 5.1 and looking to update them to the latest version available. Please could you confirm if the below link is the correct firmware to use in the UK? Link to Firmware Cheers, Epipen
    • epipen
    • Thread
    • ds-2cd2532f-i firmware upgrade hikvision firmware mini dome
    • Replies: 3
    • Forum: Hikvision
  4. E

    DS-7716NI-K4 - Camera Port 6 Stopped Working

    Hi there, I have just moved offices and and camera port 6 on my DS-7716NI-K4 has stopped working. Just says that the network is unreachable. I have tried multiple cables and cameras and nothing seems to work on port 6. I have plug the same cameras and cables into different ports and works...
  6. E

    DS-7716NI-K4 - V4 Firmware

    Hi there, I have just checked to see if there is any new firmware for my DS-7716NI-K4 / 16P and noticed that the V4 firmware version is no longer available on the UK download site. Link Is there any reason that the V4 version is missing and should I downgrade to the latest version in there...
    • epipen
    • Thread
    • ds-7716ni-k4 firmware firmware 4 hikvision nvr
    • Replies: 3
    • Forum: Hikvision
  7. E

    Unable to upgrade firmware

    Hi there, I am trying to upgrade the firmware on my ds-2cd2532f-i cameras through my K4 NVR and keep getting an error message saying "D1 - Upgrade Failed" on all the cameras. I am using the latest V4 firmware on my K4 and the cameras are working fine. I have another K4 and the firmware...
  9. E

    Default password not working

    Hi there, I have factory reset the DS-7716NI-SP and it's asking for a default password but 12345 or the one that I set is not working. Any ideas? The firmware that I am using is V3.4.3 build 160811. UK edition. Cheers, Epipen.
  11. E

    DS-7716NI-K4 / 16P NVR - Live View Issue after V4 firmware update

    Hi there, I have just upgraded my DS-7716NI-K4 / 16P NVR to firmware V4 and all the cameras are working fine apart from one in LiveView on the web interface or the HIK Connect App. The error that I am getting is "Video playing failed. Error code: (246106)" Everything was working fine before...
    • epipen
    • Thread
    • ds-7716ni-k4 firmware video playing failed
    • Replies: 8
    • Forum: Hikvision
  13. E

    Firmware Question - V4 firmware on the DS-7716NI-K4 / 16P NVR?

    Hi, Please could you confirm if firmware version V4.21.005 build190509 will work on the DS-7716NI-K4 / 16P ? Firmware link here Link to article My system is the UK version. Cheers, Epipen
    • epipen
    • Thread
    • ds-7716ni-k4 firmware 4 firmware upgrade
    • Replies: 2
    • Forum: Hikvision
  14. E

    Platform access missing from Network options.

    Hi there, I am trying to connect my DS-7716NI-SP to the internet and under network, the Platform access option is missing. The firmware that I am using is V3.4.3 build 160811. I live in the UK. Any advise would be gratefully appreciated. Cheers, Epipen
    • epipen
    • Thread
    • ds-77 hik-connect hikivision
    • Replies: 1
    • Forum: Hikvision
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