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Ok I've figured out how to do it on the NVR, but when viewing from a browser it's still the wrong order. seems I need to somehow change the channels, so that "Back" is D1, and "Garage" is D4?

firmware is updated, but still no idea how to change the order of the cameras

I don't see any x's. It's a DS-7604NI-K1 / 4P(B), and the current firmware is V4.30.055 build 201111

about changing the layout, I can't see any "x's" on there to click. where are they? I did manage to click and drag them around to the right order on my NVR, but when viewing from a browser they are in the wrong order still

I'll give that a try thanks. I do use the NVR for all the system alterations normally, but it's in the loft , so the screenshot I posted earlier from my PC was just easier than going upstairs and taking a photo on my phone and uploading the photo etc

sorted, at first it didn't work, I had to swap another camera but then yes as you said they both came on after a few mins. thanks for your help. I still have another problem but i'm in no rush to sort it out, how do I change the position of the cameras on the screen? "back of house" used to be...

I've checked the NVR and it's definitely set to plug and play

you'll have to explain this a bit more please. The cameras Ip address is 192.168.1.64 yes. how do I set it to the same range? It's showing as "inactive" in SADP tool and when I've tried to go to that ip address and I see the page asking me to input a password.

good point about the power supply i just thought all ethernet ports provided power. I've just cut up an LED tape power supply and connected that to the terminals on the camera and I can now find it using the SADP tool! now to find out why the NVR won't pick it up

I've just downloaded SADP tool onto an old laptop and connected that directly to the camera (to rule out my PC or any of the network cables) and nothing comes up. I don't understand what I'm doing wrong

also why does my SADP tool not find any cameras? if finds my NVR. I'm sure I used it to set up the last camera I installed and it worked then?

I do have a 12V power supply (12V 2A) but the camera has terminals and I'd have to cut that up to wire it in

I think it's more likely a problem with the NVR, or some settings in that as I have been trying to add both cameras and noting works. I don't understand why it won't let me delete anything. videos online show a little bin icon next to cameras, and they just click on it and it's deleted. mine...

still not working

just tried that (using the NVR) and it didn't work its still saying wrong password. I don't have a 12V adapter. I'll try resetting using my router as a power supply. I'm unplugging, pressing the reset button and plugging in whilst holding reset button for 20 secs

would resetting it work? as in using the reset button on the camera then plug into the NVR again and seeing if it'll connect using plug n play?

well thanks for the help so far but that hasn't worked. It has a red cross and says "the username or password is wrong"

I am connecting to the NVR PoE port yes. the new camera is new and un activated so I'm going to try to connect it using the plug and play method now

So as the 2 cameras can't be detected using the SADP tool does that mean they are broken.....? actually I have just disconnected one of my working cameras and plugged it an and refreshed SADPtool and it doesn't find it the camera that I'm selling (have sold), can I just reset it using the reset...

also when trying to connect either camera to my NVR, nothing works. on the NVR screen it shows my 3 working camera, and below I see "ip camera 4" but I don't get a picture, it says it's connected (with the screen tick) but funnily enough when I unplug it it still says it's connected. when I try...