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Yes, it is strange, and I even configured the sip, with linphone.org, he makes the call but then says that it is not possible to receive the same, says " call not acceptable". I tried to connect a grandstream sip phone, like the main station, and he makes the call, but then he also says the same...

Hello Dan,, thanks for your support, the device come with that version, never see that option, and you can see on image its updated with last version i think?

I also bought a DS-KV8213-WME1, and there is no option to connect to hik-connect, I can manually add it to the IOS app, but then I don't get any calls when they ring, and on the website it doesn't appear, on the IVMS 4200 I was able to add , but then when trying to put online, putting the serial...

I also bought a DS-KV8213-WME1, and there is no option to connect to hik-connect, I can manually add it to the IOS app, but then I don't get any calls when they ring, and on the website it doesn't appear, on the IVMS 4200 I was able to add , but then when trying to put online, putting the serial...