Search results

Hik-Connect app is very buggy (as is Hikvision software in general), I often have the same issue . If you are using Android app, force closing usually fixes this issue, but sometimes a reboot is needed.

Very late reply, but suggestion 1 actually worked! Videos now keep being recorded once HDD is full. Nevertheless, there are still some gaps where nothing is recorded despite the fact that I enabled continuous recording. As these gaps account for less than 5% of the day, so I guess that's the...

I manage two NVRs and for me Hik-Connect device management website has always shown the WAN/public IP adresses, even when I'm acessing the page within the local network, so I believe there's nothing you can do. I've never seen that message on my browser (Microsoft Edge), but I'm pretty sure it's...

I administer a HiLook DVR-116Q-K1 DVR and there's a frequent issue where videos stops being recorded after HDD is full and Status changes to a very inespecific "Error" , even though "Enable Overwriting" box (Storage>Advanced Settings>Other submenu) is checked and HDD passes all tests, as...

I guess this HiLook low-end line of DVRs is only sold in developing countries like mine. The hardware is pretty good, but it's undermined by the buggy software/firmware, and sadly there are no updates available. Maybe I'll resell it and buy a higher end model, I don't know, I'll avoid HiLook...

Yes, all cameras schedules are set as depicted in the screenshot, and overwriting is also enabled. I don't see any other setting which could make continuous recording work, I'm so disappointed by this HiLook DVR. About the images, the last ones were uploaded directly to the forum instead of...

Sure Dan, but what settings specifically shall I share? I don't know if there's another relevant setting besides Record Schedule, but here's an additional screenshot which shows the HDD status: By the way, l didn't know the forum is still deleting embedded images after the thread is...

I have a HiLook DVR-116Q-K1 and recently enabled 24/7 continuous recording on Schedule Settings. However instead of a continuous solid blue stripe on time line, the cameras are still only recording based on motion detection events. Literally, the only thing that changed was the colour of...

It's a HiLook DVR-116Q-K1, and yes, it has the latest firmware installed. But the issue is on the app itself, which does not show notifications. I'll try to set up another device as admin and test again to see if the notification arrives.

I have the latest version of the Android app (5.0.2.1213) installed in my smartphone and I have an issue where push notifications sent when I share a DVR with other users, which I am an admin of, are not showing. I also tried sharing via QR Code, device serial number, Hik-Connect web and...

Hmm, I don't know for sure, but I don't think it's because of Windows 11, because I'm having the issues I mentioned on both a desktop and laptop running Windows 10. Anyway, it's worth trying V3.7.0.5_E. Here's the link, it's safe as I've downloaded it directly from Hikvision website, but it...

Just to give a closure, I received the 208Q today and I confirm it supports true 1080p. 108Q must do as well, as it's just a previous generation model of Q series. In short, you should avoid 1XXG and 2XXG models like the plague if you don't want fake 1080p resolution.

v3.8.0.4 has tons of issues like hanging, image freezing, skipping, visual artefacts, etc. I tested it on two computers, same behaviour. The only solution I'm aware of is reverting back to 3.7.0.5 and pray Hikvision will fix it on 3.9.x.x. I've made a backup of the program and multilanguage...

Thanks for the reply, Dan. About the website, the regional one (Brazilian) doesn't have any info about those models, only the global one. However, I ended purchasing the 208Q model on the web, as all evidences point to it really being a full 1080p DVR: it's not in the 1080p Lite category at...

You can find the NVR model name by logging at Hik-Connect website as admin, as I believe you are, or by adding Hik-Connect credentials into iVMS-4200. I believe you can also just access the interface and check that info by typing the local IP of the NVR if it's in the same LAN as your...

Hello folks. I recently moved to a new house and installed a couple of Hikvision HiLook cameras (THC-B120C-P and THC-T120C-P) and an 8-channel DVR-108G-K1 recorder. The issue is that while the cameras can stream and record at 1080p (or 2MP), the DVR doesn't actually support 1080p resolution...

Thanks for the reply, but my question was moot in the end, because no firmware update was available. The Update button is just there to do what it's supposed if there was any available update. To be honest, on device info, "Firmware update" tab reads "Unavailable version", I just didn't pay...

I have a HiLook DVR-116Q-K1 DVR (or is it a NVR?), and iVMS-4200 (3.7.0.5) tells me there's a firmware update available, as depicted in the screenshot. Does upgrading software resets settings, or only downgrading? Context: I'm having an annoying issue where I can't access the DVR menu through...

You're right, the button has been removed from the context menu and moved to the bottom right. When you hover over it, it says "Full screen" as expected: For some reason the thumbnail is not being shown, but here's the image link: https://i.ibb.co/0GH9Psn/i-VMS-4200-full-screen-Copia.png

I have 3.7.0.5 installed, but in which section is the context menu supposed to be? I mean, Live View, Remote Playback?