Hi @Dan,
Downloaded the web components plug-in from Hikvision's website, installed it and..... I can now see the cameras when creating smart events etc. Previously it was hit and miss if the picture appeared or not and it would always disappear just as I was drawing the last point of a line...
Cheers @Dan
I've upgraded all six cameras to firmware V5.7.3_220216 and power cycled the system. I'm still getting the same problems and Edge in IE mode is still asking to download the plugin. Indeed I am running this on a PC - Windows 11 and all updates have been applied.
I am at my wits end. I’m new to Hikvision but have some previous experience of a couple of domestic CCTV systems. My setup is a DS-7616NXI-I2/16P/S NVR with 6 x DS-2CD2387G2-LU cameras. For the life of me I can’t get a browser to remain stable long enough to edit events like Intrusion Detection...