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    Notify to surveillance center issue?

    Never mind fixed it! ChatGPT inspired me lol. In my first post I was referring to the settings on the web interface. But I had to go in the NVR settings. To get there I went to System > Event > Normal Event > then disabled the "notify to surveillance" option there. The camera installer ticked...
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    Notify to surveillance center issue?

    Hello! On all 4 of my cameras I have the basic event with "notify to surveillance center" enabled as well as another intrusion/line-crossing event. The driveway camera notifies me on Hik-Connect app for the basic event and smart event. While the others only notify me for the smart event but...
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    Camera Picture suddenly became dark?

    Oh whoops, seems I somehow cropped the video the wrong way. I will try that day mode instead on the second camera. And you're right, by default the Exposure Time set is 1/12. There isn't any additional light near this camera which I assume makes the motion worse. I will try 1/25 and maybe try...
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    Camera Picture suddenly became dark?

    Update, I checked the second camera that this occurred on and it seems the white supplemental light turned on (but for this camera at 1:42 am) and that made the quality worse. I will try turning the "Supplement Light Mode" to OFF on this second camera and see if the same thing occurs.
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    Camera Picture suddenly became dark?

    Here are the pictures of the settings (the scene is also in Normal mode). I left everything to default other than turning on the white supplement light for that camera. I also successfully updated one of the cameras, I could wait and see if that fixes it before upgrading the NVR and the other...
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    Camera Picture suddenly became dark?

    Sent to the email! Also are these firmware versions stable? I'm sort of afraid of updating the firmware as I've seen posts on here about it messing up their system
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    Camera Picture suddenly became dark?

    I have two cameras with the model number DS-2CD2387G2-LU and firmware is V5.7.3 build 220112. Using a NVR with the model number and firmware version of DS-7608NI-I2 / 8P and V4.61.000 build 220507. Just installed the system yesterday. When it became pitch black outside the cameras still showed...
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    FAQ Which 8, 16, or 32 channel Hikvision NVR should I buy in 2023?

    I am a little confused with the maximum resolution and decoding capability picture. For the Q series, does that mean I can properly live view 1 8MP camera + 3 other 4MP at the same time? Or that I can only view 1 8MP camera while the others cameras won't load?
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