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Hi sorry just seen this reply now. I am using iphone. And yes I have now changed router but I had this problem before I changed it . The model number is in pic. I also bought new tp power link plugs as I found out one was faulty it’s not directly wired into router. The other plug is in...

Hi I’ve had hik for approx 3yrs during that time it’s went offline a few times and came back online after doing phone updates etc . But this time it’s been off for weeks and no matter what I try I can’t get them back on ! I’m not really tech savy but will give things ago but this has got me a...