Search results

So this is only a software limitation and could be a feature if added by HIK .............

I will have to write to them. Im am very angry as on their website it clearly states that it has lock control. WTF? Also as I already wrote I can open the door with the indoor unit with enable COM1 custom button on the mainscreen. Have you asked them what this means? Lock control 2 relays...

Ok understand what you are telling me but still my model is not like in the image. Mine is this Thanks for contacting hikvision support it was my next step if here would be no solution

Its not an alarm output it is NO1/NO2 and COM1/COM2 terminal - I think its new on this device and not available before on indoor stations. *edit The main reason I went with the more expensive indoor unit

All the connections looks to be working after setup except when the call comes from the outdoor unit the unlock function on the indoor unit seems to send the signal to the outdoor unit as I can hear the relay click in the outdoor unit. I have connected the door lock to the power supply and to...