Search results

Unfortunately, the time has finally arrived. As of Mozilla Firefox v52.0 released on March 7th, NPAPI plugins are no longer supported. This means that, much like Google Chrome, Hikvision users will no longer be able to successfully install the web browser plugin required to view their cameras...

Hikvision DDNS Service Discontinued Unfortunately, Hikvision's popular free DDNS service, HiDDNS, is set to be discontinued by the end of this month. HiDDNS saw widespread use, which is one of the main reasons cited for it being discontinued. Indeed, our guide on the setup of HiDDNS is one of...

Hikvision camera failure - the most common cause Having been an official Hikvision UK partner for a few years now, we've seen our fair share of Hikvision camera failures. It's inevitable with any electronic device of course, but we've seen the same failure with Hikvision cameras time and time...

We're asked quite frequently what the RTSP URLs are for Hikvision cameras, in order to use a program like VLC to decode the stream directly from the camera, or perhaps to instead embed the stream into a web page. Many VMS programs require you manually add the RTSP stream from the camera, in...

Hikvision iVMS 5200 Professional Software In the last few years, Hikvision have been extremely popular in the residential and small-medium sized business sectors. Their cameras and NVRs are very cost-effective, and the basic iVMS 4200 desktop software and iVMS 4500 mobile apps are bundled in...

Hi all, Just a quick update to let you know that currently there seems to be an issue with some versions of OSX and Safari that are causing the Live View and Playback of a Hikvision NVR to fail when connecting to it via Safari. When attempting to initiate either, an error message will appear in...

How to Reset the Password of an EZVIZ Account We've had a few customers and forum user enquiries over the last couple of weeks regarding how to change or reset the password of an EZVIZ account. The process is briefly mentioned in our guide on how to set up EZVIZ, but I thought it'd be helpful...

How to fix a Hikvision camera factory resetting whenever it reboots In the last couple of years, we've seen a long-standing issue with a very small number of Hikvision cameras which causes them to completely factory reset and lose any configurations you might have set whenever they're rebooted...

Hikvision Gmail Failure As mentioned in previous threads about this issue, Google have recently begun to discontinue support for SSL encryption within Gmail, citing security concerns as the reason for their deprecation. You can read more about their reasoning here. This has greatly affected...

Hikvision Gmail emails not working? EDIT 28/06/16 Gmail is working again. Please see this thread for the solution and links to appropriate firmware __________________________________________ A large amount of our Hikvision customers like to pair their camera with a Gmail account to send...

Bandwidth and Storage Calculators Knowing how much storage and bandwidth you're going to need for the system you're designing is absolutely critical. It's all well and good designing a fantastic CCTV system but if you don't have the bandwidth infrastructure to support what you've envisioned or...

Hikvision 4K Cameras If you've been keeping up with technology much the last couple of years, you'll have heard the term 4K resolution or UHD mentioned a lot, with a great deal of excitement. The previous "full-HD" standard of 1920x1080 (more commonly known as 1080p) is being superseded by 4K...

How do I automatically full-screen a camera when it detects motion? Q: I have motion detection configured for all the cameras around my house. When I'm monitoring my cameras on the DS-7608NI-I2-8P, is it possible to make it so that when a camera detects motion, the NVR will switch to that...

Is there a way to hide the "No Link" message shown on unused NVR Channels? Q: Hi, when I have 10 cameras connected to a DS-7716NI-I4-16P and when I view the 4x4 multi-view I see 6 black boxes showing "No Link" in the centre, obviously because I'm not using those channels at the moment. Is...

April 25, 2016 Valued Hikvision Customers: Hikvision UK Limited only sells products through our authorized distribution partners. We value all of our industry partners and are proud of the relationships we have developed to help expand the use of our innovative video surveillance products and...

How to Set Up Hikvision ANPR As Hikvision continue to make what was once very specialist and expensive much more accessible in both cost and user-friendliness, we've been fielding far more enquiries regarding ANPR lately. It's a bit "dark-arts" if you're not familiar, and in true Hikvision...

Can I mount a Hikvision dome or turret to a vertical wall? Q: I want to buy a Hikvision DS-2CD2142FWD-I dome camera [or a Hikvision DS-2CD2342WD-I turret camera] but I have a question I wonder if you can help with? I want to mount this camera directly to a vertical wall of my house. Is this...

NVR Shows "No Resource" in Quad View Q: Hello, I've just added a fourth camera purchased from yourselves to my existing DS-7608NI-E2-8P. It's connecting and recording fine. However, whenever I view my cameras in a quad view (2x2) I can only view three of them. The other camera has a black...

Differences in Camera Resolutions One of the most important and desired aspects of a camera is the resolution it can offer. A camera's resolution is vital for providing usable images capable of identifying people and number plates. A long-standing advantage of using an IP camera over an...

Hikvision Focal Length Differences Without a shadow of a doubt, the absolute most frequently asked question we receive is regarding focal lengths, and what viewing angles different focal lengths will offer. For good reason, too - it's a very important decision in the system spec process, and...