ds-kd8003

Anyone having issues viewing video from video intercom (DS-KD8003-IME1 in my case) from HikConnect? My Android phone rings (latest version of HikConnect), but there is no video image. I can press the open door button but no matter how long I wait, no image loads. Either on wifi or mobile data...

Really simple questions. How can I access the configuration page for DS-KD8003-IME1 when I am not on the same LAN? The device is already linked to my hikConnect account so it shows up in iVMS as online device but when I click the cog wheel, I get When I access it locally, I use the local ip...

Hello to all, I have installed DS-KD8003-IME1, till last week worked greate. After upgrade to last verion of FW the button on Door station says: "The calling was not successful. Do anyone have idea what can I do, please? I tried to restored to default setting both - door and indoor station. But...

I would like to know which ethernet pairs (or specific strands) are used to supply power and data to the DS-KD8003-IME1. We ran a UTP cable to supply power and data to our outdoor station (the DS-KD8003-IME1), but forgot to run additional strands to connect the DS-KD8003-IME1 to the door strike...

Hello everyone ,. I want to know is it possible to set up in Access control section in IVMS 4200 - Door open/Door closed schedules on DS-KD8003-IME1 ? I need to make entrance door to be open at specific hours :)