remotely

Hello all, I have a problem with not being able to "remote configure ip cameras connected to the NVR" (as pictured below) in the Hik-Partner Pro i have tried being an installer and end user This is completely different to the "cameras configuration" under the NVR side of camera settings, I...

I can see the camera on the iMac through iVMS4200 and also in the Safari browser (with plug in from Hikvision site). I downloaded the mobile app iVMS 4500 HD and it won't access the camera when I am somewhere else. I also tried access it through Safari on the iPad and nothing happening there...