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  1. JaredGreenall

    Hik-Connect Hik-Connect App - shared user can't see PTZ Preset tab?

    Hi all, So we have a couple of Hikvision DS-2DE4A425IW-DE PTZ cameras on the network (and if useful, the NVR is Hikvision DS-7732NI-I4). These are working fine themselves, but the issue comes with the Hik-Connect App (Android for all the below if that matters). I am the "site owner", and I can...
  2. Dan

    Hik-Connect How to Share a Device from your Hik-Connect Account with Other Hik-Connect Users?

    There are a couple of different ways to share remote access to a device with multiple users, but the simplest method is to use the sharing tools in the Hik-Connect app. Below are the basic instructions for doing this: 1) Enter the Recipient page by either tapping the + symbol > Share Device >...
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