Hi,
I hope someone can help. I have a Hikvision DS-7604N-E1/4P since 2015 which I brought from a well know auction site as UK Stock. I have got 2 x 2MP cameras and added a 4MP camera before with no issues BUT I had brought a 8MP and the NVR will not recognized it. I contacted the seller who said the NVR needs firmware upgrade to recognize the camera. I understand now it is a CN model but can it be updated to see the new camera? It has firmware version V3.3.2 Build 150522 and I cannot upgrade any firmware via FTP. I have tried putting a file on a USB stick and inserted into the NVR but nothing shows up in the menu.
I really hope there is hope as it works as it should and I have had zero problems with viewing/recording or playback with it and don't really want to shelve out again for a new NVR.
Thanks,
J
I hope someone can help. I have a Hikvision DS-7604N-E1/4P since 2015 which I brought from a well know auction site as UK Stock. I have got 2 x 2MP cameras and added a 4MP camera before with no issues BUT I had brought a 8MP and the NVR will not recognized it. I contacted the seller who said the NVR needs firmware upgrade to recognize the camera. I understand now it is a CN model but can it be updated to see the new camera? It has firmware version V3.3.2 Build 150522 and I cannot upgrade any firmware via FTP. I have tried putting a file on a USB stick and inserted into the NVR but nothing shows up in the menu.
I really hope there is hope as it works as it should and I have had zero problems with viewing/recording or playback with it and don't really want to shelve out again for a new NVR.
Thanks,
J