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Hikvision have asked their Partners to share this update widely, to ensure that any vulnerable Hikvision NVRs and DVRs are updated to new firmware (since 21st August 2023) that contains a fix for the vulnerability.
Please see the attached pdf letter for further details.
The affected NVR models are:
NVR-2xxMH-C(D)
NVR-1xxMH-C(D)
HW-HWN-42xxMH(D)
HW-HWN-41xxMH(D)
DS-71xxNI-Q1(C)
DS-71xxNI-Q1(D)
HL-NVR-1xxMH-D(C)
HL-NVR-1xxMH-D(D)
HW-HWN-21xxMH(C)
HW-HWN-21xxMH(D)
DS-76xxNI-Q1(C)
DS-76xxNI-Q2(C)
DS-76xxNI-K1(C)
HW-HWN-41xxMH(C)
HW-HWN-42xxMH(C)
HL-NVR-1xxMH-C(C)
HL-NVR-2xxMH-C(C)
DS-77xxNI-I4(B)
The affected DVR models are:
iDS-EXXHUH
DS-EXXHGH
iDS-EXXHQH
DVR-EXXHUH
DVR-EXXHGH
DVR-EXXHQH
iDS-72XXHQH-M(C)
iDS-72XXHUH-M(C)
iDS-72XXHQH-M(E)
iDS-72XXHUH-M(E)
iDS-72XXHTH-M(C)
HW-HWD-72XXMH-G4
HW-HWD-62XXMH-G4
HL-DVR-216Q-K2(E)
DS-71XXHGH-M(C)
DS-72XXHGH-M(C)
DS-71XXHGH-K(S)
DS-72XXHGH-K(S)
HL-DVR-1XXG-K(S)
HL-DVR-2XXG-K(S)
HL-DVR-1XXG-M(C)
HL-DVR-2XXG-M(C)
HW-HWD-51XXH(S)
HW-HWD-51XXH-G
HW-HWD-51XXMH-G
iDS-71xxHQH-M(C)
iDS-71xxHQH-M(E)
iDS-72xxHQH-M/E(C)
iDS-72xxHQH-M/E(E)
HL-DVR-2XXQ-M(C)
HL-DVR-2XXQ-M(E)
HW-HWD-61XXMH-G4
HW-HWD-61XXMH-G4(E)
iDS-71xxHUH-M(C)
iDS-72xxHUH-M/E(C)
iDS-71xxHUH-M(E)
iDS-72xxHUH-M/E(E)
HL-DVR-2XXU-M(C)
HL-DVR-2XXU-M(E)
HW-HWD-71XXMH-G4
HW-HWD-71XXMH-G4(E)
If your NVR / DVR is on this list, please check for new firmware and update your device:
For a problem-free update, please follow our detailed step-by-step guide carefully - How to update your Hikvision firmware
If you encounter any problems / have questions, please don't hesitate to contact us.
Hikvision have provided us with nominated specific individuals to contact, if necessary (e.g. their Cyber Security Director).
Hikvision has released a global Security Notification to disclose a vulnerability (CVE-2023-28811) in Hikvision NVRs/DVRs.
The vulnerability has been fixed through a patch that can be accessed on the company’s website. The list of the products affected can be found in the Notification.
Please see the attached pdf letter for further details.
The affected NVR models are:
NVR-2xxMH-C(D)
NVR-1xxMH-C(D)
HW-HWN-42xxMH(D)
HW-HWN-41xxMH(D)
DS-71xxNI-Q1(C)
DS-71xxNI-Q1(D)
HL-NVR-1xxMH-D(C)
HL-NVR-1xxMH-D(D)
HW-HWN-21xxMH(C)
HW-HWN-21xxMH(D)
DS-76xxNI-Q1(C)
DS-76xxNI-Q2(C)
DS-76xxNI-K1(C)
HW-HWN-41xxMH(C)
HW-HWN-42xxMH(C)
HL-NVR-1xxMH-C(C)
HL-NVR-2xxMH-C(C)
DS-77xxNI-I4(B)
The affected DVR models are:
iDS-EXXHUH
DS-EXXHGH
iDS-EXXHQH
DVR-EXXHUH
DVR-EXXHGH
DVR-EXXHQH
iDS-72XXHQH-M(C)
iDS-72XXHUH-M(C)
iDS-72XXHQH-M(E)
iDS-72XXHUH-M(E)
iDS-72XXHTH-M(C)
HW-HWD-72XXMH-G4
HW-HWD-62XXMH-G4
HL-DVR-216Q-K2(E)
DS-71XXHGH-M(C)
DS-72XXHGH-M(C)
DS-71XXHGH-K(S)
DS-72XXHGH-K(S)
HL-DVR-1XXG-K(S)
HL-DVR-2XXG-K(S)
HL-DVR-1XXG-M(C)
HL-DVR-2XXG-M(C)
HW-HWD-51XXH(S)
HW-HWD-51XXH-G
HW-HWD-51XXMH-G
iDS-71xxHQH-M(C)
iDS-71xxHQH-M(E)
iDS-72xxHQH-M/E(C)
iDS-72xxHQH-M/E(E)
HL-DVR-2XXQ-M(C)
HL-DVR-2XXQ-M(E)
HW-HWD-61XXMH-G4
HW-HWD-61XXMH-G4(E)
iDS-71xxHUH-M(C)
iDS-72xxHUH-M/E(C)
iDS-71xxHUH-M(E)
iDS-72xxHUH-M/E(E)
HL-DVR-2XXU-M(C)
HL-DVR-2XXU-M(E)
HW-HWD-71XXMH-G4
HW-HWD-71XXMH-G4(E)
If your NVR / DVR is on this list, please check for new firmware and update your device:
For a problem-free update, please follow our detailed step-by-step guide carefully - How to update your Hikvision firmware
If you encounter any problems / have questions, please don't hesitate to contact us.
Hikvision have provided us with nominated specific individuals to contact, if necessary (e.g. their Cyber Security Director).