Hik-Connect from PC has no Menu or Tabs

[Leodan]

I have a DS-7616NXI-K2/16P NVR with several Hikvision cameras attached. I have enabled Hik-connect access, and setup Hik-connect on my Android mobile which appears to have full functionality, with control of cameras etc. Now I am trying to get similar access from a PC, using a browser. I am able to login to the webpage at isa.hik-vision.com, entering my email and password. But once on the page, I see my NVR, and it says Status \ Online, but there are no tabs, and no menu on the left of the page.

From all I have neen reading, I should see an icon by the device and be able to access "Live View" and other settings using the tabs and menu, similar to the NVR control screen. But I see no icon, or tabs and menu. It's the same story on Chrome, Firefox, and Edge.

So what am I missing?

 

[trempa92]

You need to activate Hik-Connect team mode in your phone under services, Move your personal device inside team mode, then automaticly your web will look differently

 

[Leodan]

I am already sharing the connection with family (on mobile devices), so it's surprisng I can't get access on a PC without having to subscribe to what sounds like a heavyweight management service. I'm having some success using iVMS - Very cludgy so far - Probably my ineptness.

 

[trempa92]

on phone you wont see any changes, only thing that weill be different is that you can switch between personal devices and teams devices. Personal devices will look exactly the same as it is now.

You can always toggle team mode.

 

[Leodan]

Thanks - Think I'll give it a shot - As long as I can get it on a trial basis. It may be more expense / hassle than it's worth but pricing and trial availability seems to be a mystery - At least until you sign on .