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Yeah that appeared about a week ago. It's taken a long time for the 8MP H13 firmware to be updated. For a long time it's been on a lower version than teh 4MP H13U (now on 5.8.21)
New version of HC out 6.11.2 a few hours ago - perhaps that’ll fix it. It’s out for iOS not sure about androidupgraded 2 of these. No filtering on HC.
I Suppose only thing left to do is facotry restore and format SD card. Perhaps it stores differently
Hope they add this to the H13U (4MP models) to match. Obviously no chance that it'll get added to older models (G5 etc) as they're EOL.Update, it works, when new day if by this rule. When you have day with old and new rule, old is used.
Sad thing is cloud api supports g5 as well, its just the hc that needs updateHope they add this to the H13U (4MP models) to match. Obviously no chance that it'll get added to older models (G5 etc) as theyre EOL.
When you say there is no firmware for it do you mean the site tells you that or that your serial number is invalid. I’ve never had a search reveal no results - are you sure that you’re entering the correct part of the serial number?On the Hik Pro partner page, when I type in the serial number of my camera 2387G3, there is no firmware for this.This is where the firmware is located
V5.8.10 build 250605
On the website of Hikvision for the camera 2387G3 there is this Firmware. Firmware_V5.8.30_251210
It is displayed there as the latest.
What is wiser now - to trust the Hikvision site where all the company's products are displayed or to trust the Hik Pro partner site ???
Looks like there's an issue with firmware search on HPP currently. I just tried yours and three of my cameras (all different models) and none of them returned a result.Hik-Partne pro--When I type in the serial number of the camera, then I get the result -- V5.8.10 build 250605
There is firmware on the Hikvision website, where it displays all its products .
Firmware_V5.8.30_251210
Network Camera-V5.8.30 Release Note-H13
Applied to:
DS-2CD2387G3-LIS2UY/SRB(2.8mm)O-STDBLACK
My camera serial number is GB9301474
Currently hihi, never worked as it shouldLooks like there's an issue with firmware search on HPP currently. I just tried yours and three of my cameras (all different models) and none of them returned a result