Hello,
I have a Hikvision KV6113 WPE1 (C) replacing (B). I cannot get the dry contact to work from the application. The KV6113 says "the door is open" but nothing happens. Even on the tester I have no continuity. The wiring is good since it works with version (B). I am on firmware 2.2.77 build 240223. Can I upgrade to an older firmware? (Downgrade). Or am I missing something in the web configuration?
Thanks
I have a Hikvision KV6113 WPE1 (C) replacing (B). I cannot get the dry contact to work from the application. The KV6113 says "the door is open" but nothing happens. Even on the tester I have no continuity. The wiring is good since it works with version (B). I am on firmware 2.2.77 build 240223. Can I upgrade to an older firmware? (Downgrade). Or am I missing something in the web configuration?
Thanks
