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Problem in hikvision alarm push notification ezviz

Mohamed sarhan

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I am working in camera system field I installed alot of Camera systems Hikvison mostly
I faced strange phenomena some DVRs , NVRs using EZVIZ cloud some devices push alarm messages and others no
I don't know why however all settings are the same
if I'm working in device which alarm push is working while opening www.ezvizlife.com i found in site Motion detection on and schedule table of alarms.
if I'm working in device which alarm push is not working while opening www.ezvizlife.com i found in site Motion detection on and No schedule table of alarms.
 
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