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Problems completing firmware upgrade of my DS-2DE3304W-DE?

I managed to change it through sadp I found my connection through Synology station still no interface
 
Okay, I found software that allows me to flash the firmware
"hikvision tool manager" "batch software" but it still doesn't work
firmware IPD_R7_EN_STD_5.6.0_190128 stops at around 10%
firmware IPD_R7_EN_STD_5.6.11_190426 stops at around 20%
of course all other firmware before or after don't work
I'm going to stop there for many hours looking for a solution.
fortunately I can still manage the camera by synology surveillance station
hikvision makes good cameras, but the firmware management is catastrophic
5.6.0.jpg
5.6.11.jpg

never buy from them again

Thanks for trying to help me
 
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