01304 827609 info@use-ip.co.uk Find us

Qvis Cctv issues

Sagz77

New Member
Messages
1
Points
1
Hi All, hoping you can help. Iv had 5 Qvis dome cameras installed about 7 years ago, connected to a Qvis Pioneer dvr.
Never had a problem but recently all 5 cameras suddenly overnight became grainy, can just about see at daytime but impossible at night, literally all come up as pitch black, only 1 camera when the lights are on has a bit of a view.
I have restarted the Dvr, formatted the hard disk, checked connections and unplugged/plugged the ethernet. Same story viewing on App and Monitor.
Considering all 5 have gone duff pretty much same time, could this be a Dvr issue or linked to it rather than the camera's? Day and night pics included below.

Thank you.
Screenshot_20230104_234548.jpg
Screenshot_20230104_234636.jpg
 
Hi @Sagz77

Do your QVIS cameras support IR LEDs for capturing a black & white image at night? Do you have any screenshots of what the night images looked like before?

At first glance, it looks like the IR LEDs of your dome cameras have failed because without them cameras that use IR would only achieve a very dark/black image at night.

If you go outside at night and look at the dome cameras can you see any red/pink glow from the IR LEDs inside the domes?
 
Back
Top