Setting up RAID on a 9600 Series Hikvision NVR - “Capacity requires at least 3728.00 GB”

[Dan]

An update to the 9600 series has just been brought to our attention. If you are setting up any level of RAID above RAID 0 on a 9600 Series NVR that is running firmware v4.1.6xxx or newer then all your HDDs must be at least 4TB, if any of the drives used in your RAID array are less than 4TB you will get the error message in the title of this post - “Capacity requires at least 3728.00 GB”

 

[Gzz]

I have this problem in an NVR DS-9632 / 64NI-I16, it has a 3TB hard disk installed and it asks me to change it to a 4TB disk, the only solution that informed me is that it degraded the firmware to the first version with the which was originally purchased, for them it is necessary to send it to a distributor to make the firmware degradation and can use disks of less than 4TB.
There is nowhere information or statement of this change and what would affect.

 

[BladeXyber]

An update to the 9600 series has just been brought to our attention. If you are setting up any level of RAID above RAID 0 on a 9600 Series NVR that is running firmware v4.1.6xxx or newer then all your HDDs must be at least 4TB, if any of the drives used in your RAID array are less than 4TB you will get the error message in the title of this post - “Capacity requires at least 3728.00 GB”

I've been having this issue with a 9632 unit today. Following this post I rolled the firmware back to a version before 4.1.6 and it allowed me to build the raid as normal. Thanks for the information.