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Certainly on the Android version you can, but you do not do it from within the app. Find the Hikconnect app under setttings/apps, then click notifications, then notification categories, then either Hik-Connect or Miscellaneous and sound. Depending on your phone/version of Android this could...

Not had any issues with audio on my devices that I am aware of. Not sure if your from UK but on the UK portal, the next version down from 231028 was V5.7.13 230504 if that helps.

The plugin is used for NVR viewing as well as viewing cameras directly in Edge/Chrome etc. I suggest you at least try it, clicking on the top right where it says "Download plugin". If I do not have it installed then I find viewing unusable in the browsers. Once downloaded, you then just need...

Have you updated the plugin?

Updated also today. Post update also had warning to update plugin to avoid issues. Was running plugin 1.0.081. New version is 1.0.0.91.

An updated Android version of the app now available which has fixed this annoying issue. Still surprised no one else noticed :-)

Odd one this, running latest Android version (6.1.10.1220) of Hik-Connect on a Samsung S23 but cannot select cameras for playback. Also same is true if I want to create a new favourite group. I have a mix of directly connected devices and and those through HIK-Connect service. What is also...

Totally agree and that and is what I use. Found Motion detection was to trigger happy :-) However going back to original point Aramano38 made although that was mentioned as Motion Detection, I've noticed Line Crossing and Intrusion detection triggering on cats a bit more since upgrade. Could...

Interesting you should mention cats as I've noticed a few more notifications and when I look it's a cat!! Will have to see how annoying this gets and may consider a downgrade.

Assume no obvious issues found with this new firmware? Its also available for the Hybrid model. As per usual though, no notes on what has changed that I can find.

While not directly related to the IOS issue with playback, I notice there is also a new version in the Android Play Store and reading the comments, that too has a lot of problems with crashing or stuck on logo etc. What ever Hikvision have done looks like they need to fix on both platforms. I...

I think this has been done as a default now in Hik-Connect, to use the sub-stream when displaying multiple cameras. HD for me also greyed out. I would say that this is to reduce overhead and potential issues trying to display multiple cameras at one go.

Nice review. I've swapped out one of my old cameras for this new model and I am very impressed. As you say, got to play around with those settings a little to get the best picture. In time I will likely replace my other cameras as having IR/hybrid is a positive step forward.

Are you saying you have motion detection activated on one camera and the other camera has line crossing activated? If that is correct, then looks to me as if the camera with line crossing does not have the option "Display Date" ticked. On the camera, look at the settings under Image and then OSD...

Glad you have got it sorted. I think it would have been the cache that needed clearing only but a reset to default settings is the latest hope as I call it :-)

That is odd. No harm in re-installing it. For reference, you usually find the components here; C:\Program Files (x86)\LocalServiceComponents

Have you rebooted PC since updating plug-in and then tried again? Possible Edge cache needs to be cleared

I still have one G1 camera (DS-2CD2347G1-LU). Odd how this new firmware is dated from May 2022 and only now being made available, a year later, and only the UK portal. It's not on EU portal nor global website that I can see. Have you updated out of interest?

Yeah I agree with you, does not make sense them posting old version on their website. No idea what changes are made in these later releases within the camera firmware etc. Plays nicely still with my other older cameras.

If you log into your camera directly, then you should see the option top right to download plugin from the camera. You can also see the version of the download prior to installing, assuming your using Windows, Properties, Details.