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Hello, This is a bit of a random one but I'm having some difficulty with installing my DS-2CD63C5G0-IVS onto a DS-1281ZJ-DM25 mount. This mount is one in which you have to fit screws into and then place the camera on top and then twist to lock into place. I'm having real trouble with getting...

Hello, This morning, I took ownership of a new Hikvision DS-2CD63C5G0-IVS. This was to replace a broken Samsung SNF 8010 camera. All was going well, until I discovered that the on-board speaker doesn't appear to be working. If I try to do 2-way audio, I can hear the feed from the on-board...

Hi, I think that this camera is dead but before I go and look at buying a replacement, I thought I'd ask around just on the off chance that there is something that I can do to recover this camera. I have a Samsung SNF-8010VMP that I rebooted earlier last year and it never came back online...