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Thank you Dan, very helpful. I think at present, the two cameras I have pick up their IP from the DHCP on the NVR. Would that still be the same if I were to run a cable out of one of the four NVR ports, into a POE switch which then goes outside to an outdoor POE switch and then off to each...

Hello, I have a HikVision 8MP DS-7604NI-K1/4P POE NVR with a 10TB HDD and 2 x DS-2CD2385FWD-I 2.8mm cameras. The NVR has two direct ethernet connections going from the back of it direct to each camera with two more ports spare. I am thinking of installing a POE outdoor switch using one cable so...

Aha, thanks, you have reminded me to post. I have had same issue. It worked, but only for a while and then it goes. Had been meaning to post an update but kept forgetting. There does seem to be a bug here.

Hello, Thanks so much! That did the job! That has got to be one of the most odd quirks I have ever come across. I already did exactly as you said but did not shut down the entire app. That is the trick that solves this very odd problem. Thanks again, have a good weekend

Mine seems to be up the right way but is not showing a live view of my two cameras. Instead, I get this... I have created a thread for my issue here. I hope they can resolve this as it works fine on an iPhone, but not iPad.

Thank you, ok doesn't sound like an issue I have caused in that case. Was strange as never have had this happen before and odd it works fine on the phone. I will keep checking it, hopefully they will bring out an update to resolve it. I am still able to playback with the iPad app, but can't see...

Certainly, DS-7604NI-K1 / 4P(B) NVR firmware V5.6.6 build 210625. iOS app on iPhone which works perfectly: Hik-Connect - for End user version 4.21.0. iOS app on iPads which are not working perfectly as in my above example: Hik-Connect - for End user version 4.21.0. All iOS devices are running...

Hi there, I recently updated my HikVision NVR and cameras. Everything is working very well, but I have two noticeable changes... Whenever I open the Hik-Connect iOS app, I see this on the main screen. It should show Favourites with any favourite cameras and then My Device which would show the...

Thank you Dan for all of your help. That worked a treat. Both cameras are now fully up to date on firmware V5.6.6 build 210625. What an excellent forum. Thank you! :)

Thanks for the post. I was on Chrome, switched to Edge, but I am on Windows 11 so can't seem to get IE anymore. Will have a play and see what I can do, if not, will get a Windows 10 laptop from work. Will update you. Thanks again for the fast replies and help on this, it is much appreciated!

Thanks Dan, that makes perfect sense. I have downloaded 5.6.1 first, however, when I go to each individual camera, this is all I am seeing under Maintenance... There doesn't seem to be a Upgrade section with a firmware upload button. I did try putting the firmware file into the Import Config...

Thanks for the fast reply Phil, I followed the instructions and it worked perfectly. I have two DS-2CD2385FWD-I both with firmware V5.5.61 build 180718. Do you happen to have the link I can follow to get the latest firmware? I found this on Google which suggests Firmware...

Hi there, I found a really useful guide somewhere on this forum on how to upgrade the firmware on a DS-7604NI-K1 / 4P(B) NVR. It worked perfectly and I now have it on firmware V4.30.085 build 210409. I have two CCTV cameras connected to my NVR and using the PoE. I believe the two cameras I...

Thank you for your post. Yes just the two for now. I would like to add more, but not sure I would need more than four so I think your first link might be the best. Thanks very much for your help! ;)

Hi there, I have two DS-2CD2385FWD-I. Great cameras with 4k too. I have not yet bought an NVR. I contacted Hik who have suggested.. DS-7716/7732NI-K4Embedded 4K NVR This is quite expensive. I was wondering if anyone had made their own NVR from a Windows computer? I happen to have access to...